Leadership and Store Management.
- Responsible for overseeing COCO, COFO, and FOCO stores across West and South India, ensuring that business objectives are met across diverse retail formats.
SOP and Process Implementation.
- Designed and deployed SOP audits, automated reporting systems, and designed BI dashboards to create consistent performance tracking and visibility.
People and Team Development.
- Developed a structured pre- and post-joining hiring workflow; involved in manpower planning, onboarding, campus drives, and long-term talent development strategy.
NSO Planning.
- Led end-to-end planning and execution of new store launches: base stock planning, visual setup, recruitment, training, and stock inward, back room rules.
Inventory and Merchandising.
- Managed seasonal planning and inventory flow across stores; focused on freshness, cut-size control, and ensuring outward execution improved from 50% to 85%.
Logistics and Supply Chain
- Planned logistics for inward and outward movements; optimized dispatch quantum, and delivery schedules for pan-India execution.
P&L and Operational Efficiency
- Conducted monthly store-wise P&L reviews, initiated cost-saving measures, and supported margin improvements through strategic buying alignment.
Franchise Management.
- Managed franchise partner relations, operational handholding, KPI alignment, and performance tracking through structured review formats.
Marketing and Footfall Initiatives.
- Initiated demand-driving activities for low-performing stores using OOH campaigns, influencer collaborations, and mall-level SOH branding.