SAI SREE Guntupalli
Administrator and Customer Relationship Executive
Summary
To be part of esteemed Organization which would provides me an opportunity to apply my knowledge and skills that to
Self-motivation brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
8
8
years of professional experience
4049
4049
years of post-secondary education
3
3
Languages
Work History
Administrator and Customer Relationship Executive
Krishna Sudha Academy for Agroecology
07.2024 - Current
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administration, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Calling the participants who attended the trainings to know the practices they are doing in the farming which they learnt from the training
- Maintained overall safe work environment with training programs and enforcement of safety procedures.
- Organized training rooms, arranged necessary materials and logistics, and coordinated accommodation for participants to ensure seamless training sessions.
- Designed and edited visual content using Canva, creating engaging graphics and layouts for presentations, social media, and internal communications.
- Supported and facilitated training sessions by preparing materials, coordinating logistics, and ensuring a smooth experience for trainers and participants.
- Sent invitation emails to various NGOs, coordinating their participation in training sessions and ensuring effective communication.
Customer Relationship Executive
Skoda
04.2021 - 06.2024
- Conducted regular follow-ups with customers to ensure the highest level of satisfaction and address any potential issues proactively.
- Strengthened customer relationships by providing timely and accurate information on products and services.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Promptly responded to inquiries and requests from prospective customers.
Customer Relations Executive and Delivery Incharge
Varun Motors Pvt.Ltd&
07.2019 - 03.2020
- Worked as a multi tasker in the Varun motor's pvt ltd in two different departments.
- Efficiently coordinated between two departments while managing customer deliveries, explaining required documentation and procedures, and collecting valuable customer feedback to improve service quality.
- Maintained up-to-date knowledge of data and changes.
- Delivered prompt service to prioritize customer needs.
Telecaller
Hasini Infrastructure
01.2018 - 01.2019
Education
DIPLOMA - Electrical Engineering
MVR College of Engineering
04.2001 - 01.2017
SSC -
Ravindra Bharathi Public School
03-2014
Intermediate -
Gurus Junior College
Skills
Office administration
Customer service
Time management
Problem-solving
Documentation and reporting
Information management
Scheduling
Work Planning and Prioritization
Travel arrangements
Timeline
Administrator and Customer Relationship Executive
Krishna Sudha Academy for Agroecology
07.2024 - Current
Customer Relationship Executive
Skoda
04.2021 - 06.2024
Customer Relations Executive and Delivery Incharge
Varun Motors Pvt.Ltd&
07.2019 - 03.2020
Telecaller
Hasini Infrastructure
01.2018 - 01.2019
DIPLOMA - Electrical Engineering
MVR College of Engineering
04.2001 - 01.2017
SSC -
Ravindra Bharathi Public School
Intermediate -
Gurus Junior College
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