Sai Srihari Pappu
Hyderabad
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Solutions Architect
Amazon
Hyderabad
03.2026 - Current
- Design and build Agentic AI systems that autonomously diagnose, troubleshoot, and resolve complex seller partner issues, reducing manual intervention through automated multi-step workflows
- Developed intelligent agent pipelines using AWS Bedrock and LLM orchestration to deliver context-aware, accurate responses for seller partner queries, improving query resolution quality
- Architect and develop Knowledge MCP (Model Context Protocol) servers enabling AI agents to access structured knowledge bases, improving seller partner support resolution accuracy
- Engineered scalable MCP server infrastructure that supported real-time tool orchestration for AI agents, facilitating dynamic retrieval of documentation, code search, and internal knowledge sources
- Collaborated with cross-functional teams to define AI agent capabilities, design system architectures, and establish best practices for MCP protocol implementation, enhancing collaboration across the organization
- Collaborated with the Selling Partner Experience Team to enhance service delivery.
Cloud Engineer I
Amazon (AWS)
Hyderabad
12.2024 - 03.2026
- Developed and deployed full-stack serverless applications using AWS Amplify, AppSync, Lambda, and API Gateway with Java, Python, and JavaScript, reducing deployment time by 40%
- Engineered GraphQL APIs using AWS AppSync integrated with Java and Python Lambda resolvers for complex business logic and real-time data synchronization
- Designed event-driven architectures using AWS SNS, SQS, and Lambda event source mappings for asynchronous message processing at scale
- Resolved 50+ complex technical escalations across AWS AppSync, Cognito, Amplify, SNS, and SQS services, contributing to 95%+ customer satisfaction rating
- Conducted technical deep-dive sessions with enterprise customers to optimize cloud architectures, leading to 30% performance improvements
- Built automated data processing pipelines using AWS Step Functions, enabling parallel execution, error handling, and callback patterns
- AWS Support Engineering
Software Engineer
Sureify
Hyderabad
06.2021 - 12.2024
- Developed high-performance RESTful APIs with Express.js, real-time applications using WebSocket, and designed microservices architectures with CI/CD pipelines
- Spearheaded development of critical insurance application functionalities, achieving 20% reduction in processing time
- Architected and fortified backend systems using PHP and MySQL, ensuring seamless data processing and high availability
- Optimized application performance by fine-tuning backend database operations, leading to a 25% decrease in page loading times
- Resolved critical production issues promptly, reducing system downtime by 30% and enhancing operational continuity.
- Leveraged MVC architecture (CodeIgniter) to create scalable applications with custom libraries, security measures, and session management, improving overall system reliability.
- Developed insurance technology platform to improve service delivery and client engagement.
Power BI Developer
Infosys
Mysore
02.2021 - 06.2021
- Developed comprehensive Power BI reports meeting complex analytical requirements, contributing to 30% improvement in report completion efficiency
- Led a team for a prominent Travel Company project, attaining 20% savings in data redundancy and enhanced data model efficiency
- Conducted data analytics to identify trends and insights, informing strategic decision-making.
- Achieved SES (Superior Employee Selection) title through country-level competition, showcasing technical skills and dedication to data analytics.
Education
Bachelor of Technology - Computer Science and Engineering
Vignan's Institute of Information Technology
Visakhapatnam, IN05-2021
Skills
- Cloud & Infrastructure: Bedrock, AWS Lambda, API Gateway, AppSync, Amplify, SQS, SNS, Step Functions, Cognito, S3, DynamoDB, SageMaker, CloudFormation, Amazon Connect
- AI & Machine Learning: Agentic AI, Model Context Protocol (MCP), LLM Orchestration, Prompt Engineering, AI development, RAG design, Agent orchestration, LLM integration
- Architecture & System Design: REST, Microservices, Scalability, High-availability design, API-first, GraphQL
- Programming Languages: Python, Java, JavaScript/TypeScript, C
- Frameworks: React, Django, Flask, Spring Boot, Expressjs
- DevOps & CI/CD: CI/CD, Git, Linux, Jenkins, Docker
- Databases: MySQL, PostgreSQL
- Data Modeling
- Technical Leadership
- Knowledge management
Timeline
Solutions Architect
Amazon
03.2026 - Current
Cloud Engineer I
Amazon (AWS)
12.2024 - 03.2026
Software Engineer
Sureify
06.2021 - 12.2024
Power BI Developer
Infosys
02.2021 - 06.2021
Bachelor of Technology - Computer Science and Engineering
Vignan's Institute of Information Technology
Summary
Results-driven Solutions Architect with over 5 years of experience in cloud architecture and AI/ML systems. Expertise in designing scalable cloud-native solutions on AWS and leading engineering teams to achieve significant outcomes. AWS Certified Solutions Architect and AI Practitioner with a focus on serverless architectures and generative AI integration.
Certification
- AWS Certified Solutions Architect Associate (SAA-C03)
- AWS Certified AI Practitioner
- Coursera Full Stack Web Development with React
- Verzeo Microsoft Azure Cloud Computing Associate
Hobbies
- Reading Books, Playing Cricket, Solving Puzzles, Writing Poems
Personal Information
Title: Solutions Architect | Agentic AI & Cloud Architecture