Dynamic Senior Software Quality Engineer with extensive experience at Pega Systems, excelling in test automation using Selenium WebDriver and BDD Cucumber. Recognized for optimizing regression suites, reducing test cases by 56%, and enhancing product quality through innovative problem-solving. Proven track record in Agile environments, driving successful project outcomes.
Overview
10
10
years of professional experience
Work History
Senior software Quality engineer
Pega Systems
Hyderabad
03.2022 - Current
Company Overview: Pega Systems is a software company that provides a platform for business process management and customer relationship management.
Chat and Messaging is product which developed using Pega technology and is most used medium for customers to interact with clients. It enables CSR (customer service representatives) to solve the complaints raised by customers using case management methodology developed by Pega Systems. Co browse is typical medium for CSR to access the customers screen and resolve the issues.
Routing of incoming chat interactions to CSR based on their availability and capacity.
Manager monitoring services.
Bot interaction replies and creating chat interactions using case management service.
Transcript services (Summarizing the interactions).
Pega Systems is a software company that provides a platform for business process management and customer relationship management.
Team Size: 14
Responsibilities: Analyzing the user story(requirements) and finding the gaps. Creating test plan for the Production releases. Test case creation, Execution and Demoing the user story to Product Owner. Developing automation scripts for the test cases and Maintaining regression scripts. Web application testing.
Environment: Desktop: Windows 10 with latest Chrome, Firefox & IE browser.
Achievements: Received multiple Star of the sprint awards. RTR (Real time reward) for accessibility testing. Created Manual testing suite and Automation suite from the scratch for the product which is in use from past 3 years.
Senior software quality engineer
NCR Private Limited
Hyderabad
11.2021 - 03.2022
Company Overview: NCR Corporation is a global technology company that provides technology solutions for the retail, financial, and hospitality industries.
ATM services is SaaS product which is based on micro services architecture. It is responsible for all kinds of ATM transactions done by Users.
NCR Corporation is a global technology company that provides technology solutions for the retail, financial, and hospitality industries.
Team Size: 9
Responsibilities: Maintain the existing automation suite by running them on regular basis to maintain the product quality. Being responsible for software quality during maintenance and release activities.
Senior Member Technical (SDET)
ADP Pvt. Ltd.
Hyderabad
09.2018 - 11.2021
Company Overview: ADP is a comprehensive global provider of cloud-based human capital management solutions, including payroll, talent management, and benefits administration.
N8 is next generation tax engine product from ADP, it automates the process of paying the employer taxes of North America region. At high level N8 process taxes as mentioned below stages.
Paying the periodic Tax, Quarter Reconciliation and filing the Returns.
Quarter Amendments processing and filing the Returns.
Annual Reconciliation and filing the Returns and Amendments filing.
ADP is a comprehensive global provider of cloud-based human capital management solutions, including payroll, talent management, and benefits administration.
Team Size: 200
Responsibilities: Analyzing the user story(requirements) and finding the gaps. Test case creation, Execution and Demoing the user story to Product Owner. Developing automation scripts for the test cases and Maintaining regression scripts. Web application testing.
Environment: Desktop: Windows 10 with latest Chrome, Firefox & IE browser.
Achievements: Received multiple Star of the sprint awards. First TedTalk winner of Project size of 200. Optimized Regression suite by reducing around 400 test cases to 175 using impact analysis which resulted in time saving of 30 hours for every month. Introduced BDD to team which eventually lead to less number of defects found in production.
Quality Assurance Engineer
Cognizant Technology Solutions Pvt. Ltd.
Hyderabad
01.2015 - 09.2018
Company Overview: Cognizant is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services.
Core Modernization is Next gen health care claims processing engine, which is upgraded version of Mainframe claim processing engine.
Cognizant is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services.
Team Size: 120
Responsibilities: Developing automation scripts for the test cases. Attending daily sprint calls. Maintaining regression scripts. Web application testing.
Environment: Desktop: Windows 7 with latest Chrome, Firefox & IE browser.
Achievements: Received Award from client for creating Impact Analysis Macro. Multiple Star of the month awards for outstanding performance.