SAI SUBHA SRINIVASAN

• Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Established foundational processes for business operations.
• Addressed employee and managerial concerns and implemented corrective actions to promote compliance.

I am an Educational Therapist with eight years of dedicated experience in the field of special education. Certified in educational therapy and counseling by the National Institute for Learning Development (NILD) in Virginia, I have completed intensive training, specializing as an educational therapist for children with learning challenges.

I am a certified FIE Therapist in Basic and Standard Levels. The Feuerstein’s Instrumental Enrichment is a series of tasks designed to help young children from pre-kindergarten through higher grade in order to develop global basic concepts, increase cognitive functioning, build up intrinsic motivation, and increase social emotional areas. The implementation of the instruments effectively requires a different teaching style called Mediated Learning Experience (MLE). The intention is to improve students’ social adaptability that ultimately contributes towards real-life problem solving skills and content areas.

My expertise lies in the development and execution of tailored courses, the application of specialized tools and methods, structuring course content, instruction, and providing counseling to children facing educational hurdles. My career has spanned various settings and organizations in India, including NGOs, the Spastic Society, integrated schools, and centers focused on specialized learning. I am fervently committed to enhancing the lives of children with learning difficulties and helping them seamlessly transition into mainstream education.

Expertise: Conducting Informal Assessments, Providing Remedial Educational Therapy, Counseling, Developing Educational Content, and Executing Instruction with the Integration of Unique Tools and Aids.

• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Generated new business with marketing initiatives and strategic plans.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Developed process to analyze customer feedback to incorporate insights into product development strategies.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Collaborated with upper management to implement continuous improvements and exceed team goals.

Additional Role as Technical Liaison Coordinator, ETSI Standards Compliance

As a Technical Liaison Coordinator, I played a pivotal role in bridging the gap between the in-house technical team and the European Telecommunications Standards Institute (ETSI). My expertise in telecommunications standards and project coordination ensured the company's technical projects were developed in compliance with ETSI standards, fostering innovation while adhering to international specifications.

Key Responsibilities:

• Standards Integration: Successfully translated ETSI standards into actionable guidelines for the technical team, ensuring full compliance with European telecommunications regulations.
• Stakeholder Communication: Served as the primary communication conduit between technical experts and ETSI representatives, distilling complex standards into comprehensible action points for various stakeholders.
• Documentation Management: Coordinated and oversaw the submission of technical specifications to ETSI, guaranteeing timely and accurate documentation.
• Project Facilitation: Led collaborative meetings and workshops between the technical team and ETSI, aligning project objectives with standardized protocols.
• Continuous Monitoring: Kept track of updates and changes to ETSI standards, guiding the technical team in adapting to new requirements.
• Reporting and Updates: Provided systematic updates on standardization activities to both technical teams and executive management, enhancing cross-functional awareness and strategic planning.
• Proposal Development: Assisted in drafting technical proposals for ETSI working groups, advocating for the company's innovative approaches within the standardization framework.
• Compliance Oversight: Ensured ongoing projects aligned with ETSI standards, meticulously documenting any deviations and coordinating justification processes.
• Deadline Management: Managed deliverables against ETSI standardization timelines, effectively keeping teams informed and on-track.
• Industry Engagement: Represented the company at ETSI events and conferences, leveraging insights gained to inform internal strategy and operations.

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Collaborated with sales and marketing departments to support client acquisition.
• Established and maintained highly effective relationships with clients and industry partners to drive growth.
• Kept detailed records of daily activities through online customer database.
• Recorded accurate and efficient records in customer database.
• Developed and maintained strong working relationships with professionals within assigned territory.

• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Organized and updated schedules for executives.
• Documented and distributed meeting notes to identify, analyze, and improve workflows.
• Handled confidential information in professional manner.
• Coordinated travel arrangements and bookings for executive staff.
• Updated and maintained confidential databases and records.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Took notes and dictation at meetings.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Screened personal and business calls and directed to appropriate party.
• Answered high volume of phone calls and email inquiries.
• Collated and distributed agendas and minutes for all executive meetings.