Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Sai Teja Cheekurthy

Alpharetta, GA

Summary

Accomplished Program Manager with 8 years of experience, provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations and project completion. Excellent aptitude for Technical project management, budgeting, procurement and contracting. Proficient in managing logistics analysis, including the Testing and Development lifecycles.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Program Manager III

OMA4 LLC
Atlanta
10.2023 - Current
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
  • Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
  • Researched market trends related to industry-specific programs and developed strategic plans based on findings.
  • Worked closely with other departments to support program technical aspects and cost proposals.
  • Managed external client and business partner relationships.
  • Analyzed and interpreted complex data sets and reports.
  • Analyzed business performance data and forecasted business results for upper management.

Technical Account Manager III

Twilio Technologies
Bangalore
07.2022 - 10.2023
  • Developed customer relationships, identified customer needs and provided technical solutions.
  • Provided product demonstrations to customers in order to educate them on the features and benefits of products.
  • Conducted periodic meetings with customers to review service levels and ensure satisfaction.
  • Created detailed reports on account activities, including sales pipeline updates, customer feedback, and other metrics.
  • Managed multiple accounts simultaneously while meeting deadlines for each one.
  • Developed strategic plans for onboarding new clients that included goal setting, timeline development, and resources required.
  • Generated monthly reports outlining progress towards goals established with clients.
  • Actively participated in project planning sessions with internal teams in order to develop effective solutions that meet client needs.
  • Communicated with sales and product development teammates to enhance customer experiences and achieve SLAs.

Project Management Assistant

Nagarro
Hyderabad
04.2021 - 06.2023
  • Assisted Project Managers in preparing project plans and schedules, tracking progress, and reporting results.
  • Developed and maintained project documentation such as meeting minutes, action items lists, status reports, and change requests.
  • Conducted research for projects, identified potential risks and issues, and provided solutions to mitigate them.
  • Acted as a liaison between Project Managers and clients and vendors to ensure successful delivery of projects.
  • Facilitated communication between team members regarding project tasks and deadlines.
  • Created project status presentations for delivery to customers or project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Organized Onshore and offshore resources to facilitate project needs.

Lead Quality Specialist

Amazon Development Center India
Hyderabad
04.2019 - 03.2021
  • Coordinated with other departments to ensure efficient workflow processes.
  • Generated reports to track performance metrics of team members.
  • Created training materials for new hires on the company's procedures and policies.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Conducted regular meetings with staff to review progress and address any concerns.
  • Exercised versatility in fast-paced, agile work environments.
  • Managed and resolved incidents according to service agreements.
  • Leveraged specialized knowledge to act as subject matter expert within organization.
  • Identified opportunities to enhance specialization resulting in increased efficiency.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Assistant Application Developer

Fujitsu Consulting India
Chennai
06.2016 - 04.2019
  • Collaborated with other developers to resolve issues related to application development process.
  • Analyzed requirements and designed system architecture for new applications.
  • Deployed new versions of applications on production environment following established procedures.
  • Integrated third-party APIs into existing systems for improved functionalities.
  • Assessed code during testing stage to determine potential glitches and bugs.
  • Analyzed user needs and software requirements to determine design feasibility.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
  • Coordinated testing and validation procedures through software development lifecycle.

Education

Bachelor of Technology - Electronics And Communication Engineering

JNTU Anantapur
India
06-2016

Skills

  • Vendor Relationship Management
  • Strategic Planning
  • Personnel Management
  • Team Development
  • Operations Management
  • Customer Service
  • Data Analysis
  • Project Management
  • Program performance analysis
  • Resource Management
  • Critical Thinking
  • Stakeholder Management
  • Interpersonal Skills
  • Team Management
  • Training and Development
  • Scheduling and Planning
  • Performance monitoring
  • Proficient in Python
  • Agile Projects
  • Process Improvement
  • Process Engineering
  • Cross-functional team leadership

Accomplishments

  • Awarded with Rockstar Award for 5 times in Twilio.
  • Awarded with "TOP Contributor of year 2021" at Amazon.

Languages

English
First Language
Japanese
Upper Intermediate (B2)
B2

Certification

  • Salesforce certified Administrator ADM-201
  • JLPT N3

Timeline

Program Manager III

OMA4 LLC
10.2023 - Current

Technical Account Manager III

Twilio Technologies
07.2022 - 10.2023

Project Management Assistant

Nagarro
04.2021 - 06.2023

Lead Quality Specialist

Amazon Development Center India
04.2019 - 03.2021

Assistant Application Developer

Fujitsu Consulting India
06.2016 - 04.2019

Bachelor of Technology - Electronics And Communication Engineering

JNTU Anantapur

Similar Profiles

  • Kevin Pentelton

    Kevin PenteltonKevin Pentelton

    Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.

  • Emma Luviano

    Emma LuvianoEmma Luviano

    Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC

  • Kyle Horner

    Kyle HornerKyle Horner

    CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.

  • Brian Wilson

    Brian WilsonBrian Wilson

    English & History Teacher/Guide at Journey MontessoriEnglish & History Teacher/Guide at Journey Montessori

  • John Wesley

    John WesleyJohn Wesley

    CDL Delivery Driver at Home City Ice CompanyCDL Delivery Driver at Home City Ice Company

CREATE PROFILE
Sai Teja Cheekurthy