Summary
Work History
Education
Skills
Timeline
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Sai Vamshi Akula

Summary

Site Reliability Engineer with over 4 years of experience in cloud-based telecom services, focusing on system reliability and infrastructure automation. Proven skills in service monitoring, incident response, and defining SLIs and SLOs, leading to improved SLA compliance. Collaborated with cross-functional teams to enhance system resilience and reduce outages. Accomplished in Cloud management, DevSecOps, and CI/CD automation, with a strong record in strengthening security measures and managing incidents for dependable service delivery. Detail-oriented Technology Analyst with a strong background in DevSecOps methodologies and site reliability engineering. Successfully automated CI/CD processes and led critical remediation efforts, ensuring zero incidents and enhanced application stability across enterprise environments.

Work History

Technology Analyst – DevSecOps / SRE

Infosys
Hyderabad
09.2021 - 2026
  • Automated DevSecOps processes within CI/CD pipelines to incorporate SAST, DAST, and SCA scans, enhancing security measures while minimizing manual tasks.
  • Directed enterprise-wide Log4j vulnerability remediation efforts with development teams to achieve zero incidents post-remediation and strengthen service reliability.
  • Provisioned AWS infrastructure for enterprise telecom applications by managing EC2 instances, IAM roles, VPC configurations, and security groups for reliable cloud services.
  • Oversaw incident management processes, including alert triage and performance troubleshooting, to ensure SLA commitments and maintain platform stability.
  • Developed service monitoring solutions using AWS CloudWatch to enhance application health visibility and expedite incident response times.
  • Performed patch management for JDK and middleware components during maintenance cycles, validating system resilience through disaster recovery testing.
  • Acted as primary contact for critical non-production applications, ensuring operational readiness through effective collaboration with quality engineering teams.
  • Created operational runbooks and documentation to facilitate learning initiatives and drive continuous improvements in service delivery.

Education

Bachelor of Science - Computer Science

JNTU-Hyderabad
07-2021

Skills

  • Cloud and infrastructure management
  • AWS services (EC2, AMI, VPC, IAM)
  • Hybrid cloud solutions
  • DevOps practices
  • CI/CD automation (Jenkins, GitLab CI/CD)
  • Version control (Git)
  • Security best practices
  • DevSecOps methodologies
  • Application security tools (Fortify, Black Duck)
  • Site reliability engineering
  • Incident management and RCA
  • Disaster recovery planning
  • Performance tuning and SLIs/SLOs
  • Server platforms (RHEL, Apache, Tomcat)
  • Middleware technologies (Java/JDK, Oracle)
  • Monitoring solutions (AWS CloudWatch, Catchpoint)
  • IT service management (ITIL)
  • Change and release management
  • Quality assurance processes
  • Effective communication skills
  • Organizational skills

Timeline

Technology Analyst – DevSecOps / SRE

Infosys
09.2021 - 2026

Bachelor of Science - Computer Science

JNTU-Hyderabad
Sai Vamshi Akula