Sai Venkata Satya Krishna Komaravolu
Trainer
Vijayawada
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Route Trainer
Centum Learning -sister Company Of Airtel
Vijayawada
2022.12 - Current
- Helped establish a culture of continuous improvement within the organization by actively soliciting feedback from drivers on ways to enhance their training experience.
- Improved overall efficiency of delivery routes by analyzing data and identifying areas for optimization.
- Increased retention rates among trainees by fostering a supportive and inclusive learning environment.
- Enhanced driver performance by conducting comprehensive route training sessions and providing constructive feedback.
- Evaluated driver performance through regular ride-alongs, providing immediate feedback and coaching as needed.
- Collaborated with management to address any identified issues or challenges related to route operations.
- Assisted with recruitment efforts, conducting interviews and assessing candidate suitability for route driver positions based on experience, skills, and attitude.
- Conducted refresher trainings for experienced drivers when needed to ensure compliance with evolving regulations or company policies.
- Led regular safety meetings to reinforce the importance of adhering to company policies and following best practices on the road.
Retail Trainer
Hul-Lta School Of Beauty
Visakhapatnam
2021.05 - 2022.06
- Led workshops on best practices in customer service and upselling techniques, resulting in higher average transaction values for the retail location.
- Improved customer satisfaction ratings by consistently providing exceptional support to the retail team through ongoing coaching and mentoring.
- Assisted retail managers in developing customized performance improvement plans for underperforming staff members, enabling targeted coaching efforts to yield positive results.
- Strengthened relationships with key vendors by delivering specialized product trainings that improved overall staff expertise on available merchandise offerings.
- Worked on beauty products as well as FMCG products
- Trained sole mates recommended for specific products in GT as well as MT stores
Soft Skills Trainer
Ilm
Bengaluru
2018.05 - 2020.04
- Delivered engaging presentations on topics such as communication, teamwork, problem-solving, and leadership, resulting in strengthened professional relationships among trainees.
- Enhanced participant engagement by incorporating real-life scenarios and interactive activities in training sessions.
- Collaborated with clients to identify specific soft skill gaps and tailored training programs accordingly, leading to increased workplace efficiency.
- Boosted trainee retention of soft skills concepts through hands-on learning experiences and group exercises.
- Trained the Trainers
- Worked as Trainee team leader (Mtm)
- Managed Trainers team as per Sop
Customer Service Executive
Karvy Data Management
Vijayawada
2017.04 - 2018.02
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Drove process improvements aimed at increasing operational efficiency and reducing wait times for customers.
- Spearheaded initiatives that streamlined work processes, enabling the team to handle more calls efficiently without compromising on client satisfaction levels.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Dealt with a government project
Education
Nalanda Degree - Bcom
Krishnaveni
VijayawadaSkills
Technical aptitude
undefinedTimeline
Route Trainer
Centum Learning -sister Company Of Airtel
2022.12 - Current
Retail Trainer
Hul-Lta School Of Beauty
2021.05 - 2022.06
Soft Skills Trainer
Ilm
2018.05 - 2020.04
Customer Service Executive
Karvy Data Management
2017.04 - 2018.02
Nalanda Degree - Bcom
Krishnaveni
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