Saividya Naishadham

Medical Transportation Management

Phoenix

03.2023 - Current

Observed confidentiality and safeguarded all patient-related information.
Assisted patients with requests for their medical records, guiding them through the process.
Scanned and validated medical records for upload.
Compiled and coded patient data using standard classification systems.
Answered questions from patients regarding their personal health information or billing inquiries.
Generated reports on patient data and record-keeping activities as required by management.
Maintained up-to-date understanding of insurance payment practices.
Accurately processed large volume of medical claims every shift.
Prepared detailed summaries of medical claims data for review by upper management.
Researched medical codes used in billing processes to ensure accuracy of documentation.
Performed administrative tasks such as filing paperwork, preparing reports, answering phones, scheduling appointments.
Resolved complex insurance issues by communicating with providers, patients, and third-party payers.
Explained coverage options to potential policyholders, answering questions or concerns.
Analyzed patient records to determine eligibility for coverage, benefit levels, and other related matters.
Participated in training sessions regarding new policies or procedures related to medical insurance processing.
Handled third-party insurance processing tasks to assist patients.
Maintained up-to-date knowledge of changes in state and federal laws pertaining to health care coverage.

Summary