Detail-oriented and proactive Order Management Specialist with over 6 years of experience managing the full order lifecycle in fast-paced, cross-functional environments. Skilled in processing and tracking sales orders from receipt to fulfillment, maintaining data integrity in ERP systems (Oracle), and collaborating with Sales, Supply Chain, and Finance teams to ensure seamless operations. Adept at resolving customer issues promptly, driving process improvements, and ensuring compliance with internal policies and regulatory requirements. Committed to delivering high levels of accuracy, efficiency, and customer satisfaction in every aspect of order operations.
Certificate of Excellence - BP Project [2023]