SAI VIVEK GOVINDARAJU
Kakinada
Summary
Detail-oriented and proactive Order Management Specialist with over 6 years of experience managing the full order lifecycle in fast-paced, cross-functional environments. Skilled in processing and tracking sales orders from receipt to fulfillment, maintaining data integrity in ERP systems (Oracle), and collaborating with Sales, Supply Chain, and Finance teams to ensure seamless operations. Adept at resolving customer issues promptly, driving process improvements, and ensuring compliance with internal policies and regulatory requirements. Committed to delivering high levels of accuracy, efficiency, and customer satisfaction in every aspect of order operations.
Overview
7
7
years of professional experience
Work History
Project Coordinator
Oceaneering International
07.2021 - Current
- Managed end-to-end order processing, from order receipt to invoicing and fulfillment, ensuring accuracy, timely delivery, and alignment with client requirements.
- Entered and maintained critical data related to customers, products, and sales orders in ERP systems (Oracle), ensuring high levels of data integrity and consistency across platforms.
- Collaborated closely with cross-functional teams, including Sales, Procurement, and Supply Chain, to ensure smooth order flow and proactively resolve any discrepancies.
- Provided prompt and professional customer support, addressing inquiries, resolving order-related issues, and ensuring high customer satisfaction throughout the order lifecycle.
- Continuously identified and implemented process improvements to streamline order management workflows, reduce manual intervention, and enhance operational efficiency.
- Ensured full compliance with internal policies and external regulations, while maintaining thorough documentation for audit and reporting purposes.
Administrator
Schlumberger Asia Services
01.2019 - 07.2021
- Managed administrative tasks to support efficient office operations.
- Coordinated scheduling and logistics for team meetings and events.
- Developed and maintained filing systems for project documentation.
- Assisted in budget tracking and expense reporting processes.
- Supported procurement processes by creating purchase requests, issuing RFQs, and following up with vendors for equipment procurement. Managed procurement for 50+ pieces of equipment annually, ensuring on-time delivery.
- Monitored the physical receipt of equipment at warehouses and storage yards, ensuring accurate tracking and timely closure of purchase orders (POs) in the system. Maintained 98% inventory accuracy across multiple storage locations.
Education
Master of Arts -
Andhra University
Visakhapatnam, India01-2018
Bachelor of Arts -
Andhra University
Visakhapatnam, India01-2015
Skills
- Problem-solving
- Project coordination
- Supply chain management
- Detail-oriented
- Strong analytical skills
- Effective communication
- Responsive to new challenges
Accomplishments
Certificate of Excellence - BP Project [2023]
Timeline
Project Coordinator
Oceaneering International
07.2021 - Current
Administrator
Schlumberger Asia Services
01.2019 - 07.2021
Master of Arts -
Andhra University
Bachelor of Arts -
Andhra University
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