Saivivek Thanuku
Hyderabad
Summary
Experienced US Benefits & Configuration Analyst with 5+ years of experience in medical, dental, vision, life, disability, and FSA plan administration. Skilled in Workday, ServiceNow, ERISA compliance, vendor management, audits, data accuracy, and process improvements.
Overview
7
7
years of professional experience
Work History
Senior Configuration Analyst
Nexify Health
03.2025 - Current
- Manage benefit plans including medical, dental, vision, life, disability, and FSA.
- Process enrollments, renewals, terminations, and corrections accurately.
- Ensure regulatory compliance with ERISA, HIPAA, ACA, and COBRA standards.
- Handle claims escalations, eligibility issues, and pricing configurations in EZCAP.
- Coordinate with Payroll, HR, Legal, and external vendors for seamless operations.
- Support audits, open enrollment, data validation, and benefit reporting.
- Implement process improvements to enhance system accuracy and user experience.
Consultant
TriNet
12.2022 - 02.2025
- Collected customer requirements for benefit setups and configurations.
- Configured claims, billing rules, rates, and member enrollment structures.
- Supported UAT, defect resolution, and successful plan implementations.
- Worked on HMO, PPO, POS, HDHP, and Indemnity benefit structures.
- Created documentation for configuration, workflows, SOPs, and data mapping.
- Managed multiple benefits projects with strict deadlines and SLAs.
- Collaborated with clients and vendors to resolve implementation challenges.
Analyst
Deloitte
01.2022 - 11.2022
- Led annual renewals and plan updates for US benefit clients.
- Analyzed benefit data and ensured accuracy for audits and reporting.
- Configured medical, dental, vision, life, disability, and retirement plans.
- Maintained benefit documentation including SPDs and policy updates.
- Performed benefit system testing, QA checks, and configuration validation.
- Handled escalations, compliance-related questions, and data corrections.
- Worked with cross-functional teams to improve benefit setup processes.
Configuration Analyst
Value Labs
06.2021 - 01.2022
- Conducted benefit data audits and matched records with carrier feeds.
- Tracked and resolved data discrepancies across Admin and vendor systems.
- Maintained dashboards, enrollment accuracy, and benefit records.
- Supported benefit setup tasks, rate updates, and eligibility mapping.
- Coordinated with carriers for eligibility file corrections and updates.
- Prepared reporting metrics for leadership and stakeholders.
- Contributed to workflow improvements and automation ideas.
Senior Associate
Wipro
01.2019 - 07.2020
- Handled member and provider enrollment and maintained data accuracy.
- Worked on claims adjudication and supported claims validation tasks.
- Resolved escalated tickets, reducing operational delays and errors.
- Assisted team members with complex benefit or claim-related issues.
- Participated in quality audits and contributed to metric improvements.
- Handled high-dollar claim cases and coordinated review approvals.
- Provided training sessions to new joiners on process understanding.
Education
Bachelor of Science - Statistics
Satavahana University
01.2017
Skills
- US Benefits Administration
- ERISA
- ACA
- HIPAA
- COBRA
- EZCAP
- Claims Support
- Vendor Coordination
- Open Enrollment
- Client collaboration
- BenAdmin
Awards
- RNR Award – Wipro
- Spot Award – Deloitte
Timeline
Senior Configuration Analyst
Nexify Health
03.2025 - Current
Consultant
TriNet
12.2022 - 02.2025
Analyst
Deloitte
01.2022 - 11.2022
Configuration Analyst
Value Labs
06.2021 - 01.2022
Senior Associate
Wipro
01.2019 - 07.2020
Bachelor of Science - Statistics
Satavahana University