Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Saiyam Arora

Saiyam Arora

Marketing Manager
Mumbai

Summary

I am an experienced FMCG professional with expertise in e-Commerce, performance marketing, digital marketing, new launch GTM and using analytical tools. This expertise is gained over 9 years of working with FMCG’s like Colgate Palmolive, L’Oreal (post-MBA) and IT giant Infosys (pre-MBA). I have been consistently recognized for excellence in handling given responsibilities and been given multi-functional responsibilities. I see myself as a thought and action leader in the field of e-Commerce, brand management and digital marketing space.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Marketing Manager Manual and Electric Toothbrushes

Colgate Palmolive India Ltd.
12.2023 - Current
  • Directed strategy, communication, innovation, commercial planning, and execution for a complex INR 300 Crores portfolio of 7 brands across manual and powered/electric toothbrush categories
  • Increased Colgate's market share by +1.7% in a competitive landscape against P&G and Sensodyne
  • Conceptualized and rolled out the re-launch of Gentle Sensitive, validating packaging design through shelf pickup tests
  • Led re-branding and renaming efforts for the Gentle brand
  • Spearheaded digital transformation for e-commerce content on electric brushes
  • Collaborated with channel partners on geography-specific consumer and trade promotions, boosting weighted distribution by 450 bps and share among handlers by 250 bps
  • Launched Colgate Total, planning Go-To-Market (GTM) strategies with Modern Trade (MT) and E-commerce to secure 0.5% market share within one year
  • Identified and activated consumer need gaps in the portfolio
  • Currently working with Oglivy to develop communications for the SlimSoft range, targeting a campaign launch by January 2025
  • Executed print campaign in 9 states across 7 languages for SlimSoft Charcoal
  • Managing a Production media budget of ~ 3 Cr and working media budget of 15 Cr

Senior ECommerce Manager

Colgate-Palmolive India Ltd
01.2022 - Current
  • Handling ~50% of India's eCommerce business with marketplace, e-grocery, e- beauty accounts; delivering YoY growth of >70%, MS>60%
  • Developed and maintained relationships with customers as well as internal stakeholders across business, marketing, supply chain, finance and media
  • Responsible for bringing new ways of working and processes with detailed offtake based approach
  • Conceptualized and launched profitable celebrity/influencer packs by deeply analyzing shopper insights to ensure business delta of 20%
  • Successfully premiumized the assortment on the marketplace platforms by ensuring a mix of promo laddering, search and display campaigns strategies; leading to increased net realization by>10%
  • Taken marketplace accounts to direct ways of supplies to bring in OSA efficiencies of >18%
  • Owning P&L of my set of accounts to deliver overall profitability >30%
  • Conducted extremely successful marquee event of the year, delivering 9.3X BAU business and 2.5X of previous year's marquee event
  • Media budget of 40 Cr to ensure business delivery, full funnel on-platform performance marketing (search and display campaigns), marquee events participation, N2Bs
  • Handling a team of 1 direct reportee, 1 direct executive and have a support team of finance, supply chain and media
  • Cross-trained existing team members and new joinees to maximize team agility and performance

National ECommerce Key Account Manager

L’Oreal India pvt. Ltd
06.2019 - 12.2021

Handled Marketplace and e-beauty platforms' business for L’Oreal’s consumer brands – Maybelline New York, Garnier, L’Oreal Paris. Delivered YOY growth of >100% in 2020, 2021 and Market Share > 40% across accounts.


  • Responsible for liaising with internal and external stakeholder management across multiple functions of sales, marketing, finance and supply chain
  • Negotiated and closed JBPs every year to attain the organization's growth plan while ensuring well optimized promo and media spends
  • Strengthened and upgraded makeup and hair color category through tech initiatives including chatbots, Makeup Ginie/Modiface apps, contributing to category growth of >20% for the platform
  • Transitioned e- beauty platforms to direct supply mode. Explored and implemented other supply chain models like Alpha lite for Flipkart
  • Handled a media budget of over 20 Cr and strategized the best optimized search and display campaigns across my accounts
  • Conducted Instagram Live, social media barter campaigns with Flipkart, leading to increase in awareness levels on MNY brand on FK by 1.4X
  • Tracked full funnel performance results of brand campaigns and ensuring healthy ROAS >3.5, N2Bs>1.5X
  • Liaised with marketing agencies to develop best in class A+/RPD content and advocacy campaigns on Flipkart’s PDP to get a perfect content score of 100

Area Sales Manager, General and Modern Trade

L’Oreal India pvt. Ltd
07.2017 - 05.2019
  • Responsible for end to end sales management of the territory with the primary focus on Top-line delivery, secondary sales & brand priorities
  • Drove L’Oreal’s mass FMCG business of consumer product’s division with monthly average business of 6Cr
  • Delivered >18% for th Bangalore Metro territory
  • Led a team of 5 direct reportees (BDEs) & 65 indirect reportees (Salespersons) working with 12 stockists/2 superstockists
  • Exceeded targets by building, directing, and motivating high-performing sales team
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory
  • Managed stock planning and demand forecasting for my territory
  • Planned and executed new launches GTM in Bangalore Metro


Marketing Management Trainee

L'Oreal India pvt. Ltd.
07.2016 - 06.2017
  • Conducted market research to identify new opportunities and target markets for Maybelline Fit Me compact
  • Coordinated with design and media teams to develop high-quality creative assets
  • Devised content strategy to effectively engage target audiences.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets
  • Assisted in creating written, video and image content for marketing channels
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones
  • Helped with planning and hosting of marketing events

Systems Engineer

Infosys Ltd, Pfizer LATAM America
08.2012 - 05.2014
  • Project lead for the development and launch of a unique app for Pfizer to help them identify market gaps for their new launches
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
  • Performed cost-benefit and ROI analyses for proposed systems.
  • Designed tailored disaster recovery solutions to maintain uptime.
  • Tested and analyzed equipment design and performance feasibility to determine potential ROI.

Education

MBA - Management

IMT
Ghaziabad
06.2014 - 05.2016

B. Tech - Electronics and Communications

MSIT, Indra Prastha Unversity
New Delhi
06.2008 - 03.2012

Skills

Marketing Strategy

Performance Marketing

Budgeting and Allocation 

Brand Promotion

Market Analysis

Brand Development

Product Development

Competitor Analysis

Key Account Development

Sales Strategy

Digital Marketing

Stakeholder Management

P&L Management

Additional Information

  • Highest Rating across roles in L'Oreal and Colpal
  • Best Management Trainee Award 2016-17
  • Best ASM Team Award 2019
  • Best NKAM Award, Loreal. 2020/21

Timeline

Marketing Manager Manual and Electric Toothbrushes

Colgate Palmolive India Ltd.
12.2023 - Current

Senior ECommerce Manager

Colgate-Palmolive India Ltd
01.2022 - Current

National ECommerce Key Account Manager

L’Oreal India pvt. Ltd
06.2019 - 12.2021

Area Sales Manager, General and Modern Trade

L’Oreal India pvt. Ltd
07.2017 - 05.2019

Marketing Management Trainee

L'Oreal India pvt. Ltd.
07.2016 - 06.2017

MBA - Management

IMT
06.2014 - 05.2016

Systems Engineer

Infosys Ltd, Pfizer LATAM America
08.2012 - 05.2014

B. Tech - Electronics and Communications

MSIT, Indra Prastha Unversity
06.2008 - 03.2012
Saiyam AroraMarketing Manager