Sajad Ahmad War
Kupwara Kashmir J&K
Summary
Dynamic District Manager with a proven track record at Csc e-Governance Services India Limited, excelling in strategic planning and revenue generation. Expert in driving successful implementation of government schemes, fostering community engagement, and enhancing service delivery. Adept at compliance monitoring and cultivating strong relationships with stakeholders to optimize profitability.
Overview
17
17
years of professional experience
Work History
District Manager
Csc e-Govermance Services India Limited
Kupwara
05.2019 - Current
- Act as a link between CSC SPV, State/District Administration, and VLEs.
- Ensure effective implementation of central/state government schemes through CSCs.
- Coordinate with district officials for CSC-related programs (Digital India, PMGDISHA, Banking Correspondent services, Telemedicine, etc.).
- Promote CSC services in rural and urban areas through awareness drives.
- Encourage citizens to avail services like Aadhaar, banking, insurance, telemedicine, and digital literacy at CSCs.
- Guide VLEs in increasing service delivery and revenue generation.
- Identify new opportunities for CSC growth in the district.
Area Sales Manager
Wanposh Foods Pvt. Ltd.
Sopore
11.2016 - 04.2019
- Developed and implemented sales strategies to enhance market presence.
- Managed territory relationships with key clients and distributors effectively.
- Trained and mentored sales team on product knowledge and customer engagement.
- Analyzed market trends to identify new business opportunities for growth.
Trainer
Don Bosco Tech Society
Handwara
11.2015 - 09.2016
- Coordinated recruitment and placement of training program participants.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Resolved any issues raised by participants during the training session in a timely manner.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Documented all training activities including attendance records, feedback forms, surveys.
Sales Development Manager
HDFC LIFE
Kupwara
03.2014 - 09.2015
- Developed and implemented sales strategies to improve customer acquisition, retention, and profitability.
- Identified new markets for product expansion and growth opportunities.
- Provided training sessions for staff on selling techniques, customer service, and product knowledge.
Senior Process Executive
Infosys Bpo Limited Bangalore
Bangalore
03.2009 - 11.2010
- Answered incoming customer calls, providing excellent customer service and resolving inquiries.
- Maintained detailed records of customer interactions, transactions, comments and complaints.
- Provided product information to customers and answered questions regarding products or services.
- Identified customer needs by actively listening to the caller's inquiry.
Education
Bachelor of Computer Applications - Computer And Information Sciences
Al Ameen Institute Of Information Sciences
Bangalore06-2008
Skills
- Strategic Planning
- System Design
- Financial Management
- Compliance Monitoring
- Revenue Generation
- Profitability Optimization
Languages
English
First Language
Timeline
District Manager
Csc e-Govermance Services India Limited
05.2019 - Current
Area Sales Manager
Wanposh Foods Pvt. Ltd.
11.2016 - 04.2019
Trainer
Don Bosco Tech Society
11.2015 - 09.2016
Sales Development Manager
HDFC LIFE
03.2014 - 09.2015
Senior Process Executive
Infosys Bpo Limited Bangalore
03.2009 - 11.2010
Bachelor of Computer Applications - Computer And Information Sciences
Al Ameen Institute Of Information Sciences