SAJAL AGARWAL
Technical Project Manager (CSM)
Noida
Summary
- Certified Scrum Master(CSM) with 14+ years of experience at Samsung Noida.
- Specializes in mobile product development and project management.
- Expert in Agile SDLC ensuring successful product launches for US and Europe markets particularly for TFN Operator.
- Adept at strategic planning, risk management, and stakeholder coordination to deliver complex projects on time and within client requirements.
Overview
14
14
years of professional experience
Work History
TPM Professional III
Samsung Research Institute
03.2022 - Current
- Spearheaded project leadership for new mobile device launches in the US market (TFN Operator), contributing to a 12% increase in sales of A36 TFN.
- Managed successful launches and re-SKU projects for key models (A36, A35, A14, A03, A23).
- Implemented new features (Samsung Sim Unlock SSU, Tfunlock, Tfstatus) in Tracfone Re-SKU models, reducing market VOC by 40% post-SSU deployment.
- Coordinated comprehensive project planning, cross-functional team efforts (engineering, QA, HW), and timely deliverables.
TPM Professional II
Samsung Research Institute
05.2018 - 03.2022
- Managed OS upgrades and security market releases for mobile devices in US markets, with a strong focus on Tracfone Operator models.
- Oversaw the successful deployment of updates for Samsung models A03, A02, and A10e.
TPM Professional I
Samsung Research Institute
03.2015 - 05.2018
- Promoted to lead CSC (Customer Specific Customization) for 5 countries, coordinating requirements and customizations with Field Offices in Europe and Russia.
- Managed preloaded and OMC applications for 30+ European buyers, contributing to additional revenue streams for Samsung.
- Responsible for managing Full Model Specifications via the MPS System, including MCCMNC Codes, APN information, IMS settings, wallpapers, and ringtones.
Developer, Android Messaging Team
Samsung Research Institute
05.2013 - 03.2015
- Developed and implemented various functionalities and resolved issues related to SMS and MMS within the Android messaging platform using Java.
Software Engineer, SGP Platform
Samsung India Electronics Limited
06.2011 - 05.2013
- Worked as a Software Engineer for Samsung Feature Phones on the SGP Platform, utilizing C language.
Education
B. Tech - Information Technology
HBTU Kanpur
KanpurXII -
ICSE Board
BareillySkills
Project Management
Achievements And Awards
- Excellence Award for A36 TFN (2025): Recognized as best project manager among 25 major Samsung projects.
- Incredibles Award (2023): For achieving a 40% reduction in Security VOC after SSU deployment for TFN models.
- Best Squad Award (2021): Team recognized for high performance under pressure during OS upgrades.
Hobbies And Volunteering
- Active practitioner and volunteer for Art of Living, having attended 15 Advanced and 18 Level 1 meditation workshops. Organized 10 Level 1 workshops.
- Initiated and organized 'Meditating Mondays' and 'Log Off to Log In' sessions at Samsung.
- Enjoys Yoga, Meditation, Listening to Spiritual Discourses, Travelling, and Mutual Fund Investments.
Timeline
TPM Professional III
Samsung Research Institute
03.2022 - Current
TPM Professional II
Samsung Research Institute
05.2018 - 03.2022
TPM Professional I
Samsung Research Institute
03.2015 - 05.2018
Developer, Android Messaging Team
Samsung Research Institute
05.2013 - 03.2015
Software Engineer, SGP Platform
Samsung India Electronics Limited
06.2011 - 05.2013
B. Tech - Information Technology
HBTU Kanpur
XII -
ICSE Board
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