Deepesh Kundu
Faridabad
Summary
A results-driven sales professional with approximately 3+ years of experience in outbound telesales, client relationship management, and revenue growth across dynamic industries. Proven ability to make high-volume outbound calls, manage leads effectively, and convert prospects into long-term customers.Skilled in explaining product features and benefits, handling objections, and driving consistent sales performance. Target-oriented approach suited for fast-paced, performance-driven environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Accenture
Gurugram
04.2024 - Current
- Proactively engaged with clients across Australia and New Zealand through outbound communication, building trust, and driving project adoption.
- Delivered persuasive presentations on product features and benefits, securing client buy-in, and ensuring repeat investment. Utilized sales techniques and strategies to build customer relationships and close sales.
- Managed lead pipelines by tracking client interactions and follow-ups.
- Maintained consistent communication to resolve queries, strengthen relationships, and enhance client retention.
- Conducted competitor and market research to provide insights that improved client acquisition strategies and sales outcomes.
Senior Consultant
Dyninno
Gurugram
01.2023 - 02.2024
- Executed high-volume outbound calls to prospective clients, effectively promoting services, and driving them through the sales funnel.
- Delivered clear and persuasive explanations of product features and benefits, successfully overcoming objections, and closing high-value deals.
- Boosted sales conversions by 16% through consistent follow-ups and strong relationship management.
- Maintained accurate records of calls, leads, and conversions in CRM systems, ensuring disciplined and transparent sales tracking.
- Consistently exceeded sales targets, contributing to growth in overall company revenue by securing repeat business, and identifying upselling opportunities.
Process Associate
IGT Solutions
Gurugram
08.2022 - 02.2023
- Resolved customer queries and complaints promptly, ensuring high satisfaction and retention.
- Maintained accurate and detailed records of customer interactions, transactions, and feedback for seamless follow-ups.
- Built a strong rapport with customers by providing personalized assistance and proactive support, leading to improved trust and loyalty.
Education
Bachelor of Arts -
University Of Delhi
New Delhi, India03.2024
High School Diploma -
Delhi Public School
Delhi NCRSkills
- Outbound Sales & Telesales
- Lead Generation and Conversion
- Effective communication
- Client relationship management
- Strong communication and negotiation
- Problem solving
- CRM and lead management tools
- MS Office
- Time management
- Microsoft Excel
- Adaptability
- Leadership
- Market research
- Competitor analysis
- Communication skills
- Ability to Multitask
- Ability to Work in a Team
Languages
Hindi
First Language
English
Advanced (C1)
C1
Certification
- Telesales/Inside sales certification - Coursera
- Customer Service & Relationship Management - Udemy
Timeline
Sales Associate
Accenture
04.2024 - Current
Senior Consultant
Dyninno
01.2023 - 02.2024
Process Associate
IGT Solutions
08.2022 - 02.2023
Bachelor of Arts -
University Of Delhi
High School Diploma -
Delhi Public School