Sajan Bhansali

Experience with MyTaxPrepOffice:

• Researched tax regulations and analyzed financial statements to ensure proper documentation and compliance.
• Implemented federal and state tax rule changes as per instructions.
• Coordinated with federal and state authorities to obtain necessary approvals in accordance with IRS and state requirements.
• Resolved business rule issues and addressed manual rejections from the IRS and state agencies.
• Communicated with clients via chat and the solution center to address their needs and provide timely support during the tax season.
• Corresponded with the IRS and Department of Revenue (DOR) via email to stay updated on regulations and processes.
• Conducted analysis of other U.S. tax software—such as ProSeries, Drake, ATX, and CrossLink—for the purpose of conversion and process improvement.