SAJAN DS
Kollam
Summary
Divisional Manager with 13+ years of experience in the microfinance industry. Proven ability to lead and manage teams, develop, and implement business strategies, and achieve financial goals. Expertise in risk management, product development, and customer service.
Overview
13
13
years of professional experience
Work History
Division Manager
Bharat Financial Inclusion Limited
KOLLAM
06.2022 - Current
- Ensured that all employees adhered to company policies and procedures at all times.
- Provided guidance and support to staff members when needed, helping them resolve issues or challenges encountered in their roles.
- Entered time and attendance logs in preparation for payroll.
- Conducted quality, timely performance feedback and performance appraisals.
Deputy Divisional Manager [5 Months]
Bharat Financial Inclusion Limited
KOLLAM
01.2021 - 06.2022
- Managed a team of personnel in the division, ensuring they were properly trained and motivated to achieve business goals.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
Area Credit Manager [1 Years ]
Bharat Financial Inclusion Limited
KOLLAM
02.2020 - 01.2021
- Reviewed customer applications for accuracy and completeness prior to submitting them for approval.
- Provided guidance to staff members regarding proper application of credit policies and procedures.
Unit Manager [2 Years 4 Months]
Bharat Financial Inclusion Limited
10.2017 - 02.2020
- Monitored daily operations, ensuring compliance with applicable laws and regulations.
- Created reports on departmental activities for senior management review
- Developed effective strategies to improve employee morale, motivation, and engagement.
Branch Manager [2 Years 1 Months]
Bharat Financial Inclusion Limited
09.2015 - 10.2017
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
Assistant Branch Manager [ 2 Years ]
Bharat Financial Inclusion Limited
Kollam
09.2013 - 09.2015
- Analyzed financial statements, loan applications and credit reports for potential customers.
- Developed and maintained effective credit policies.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Field Assistant [2Years 10 Monts]
Bharat Financial Inclusion Limited
KOLLAM
11.2010 - 09.2013
Education
Bcom
06.2014
Vocational Higher Secondary Educational Board
03.2006
SSLC [Kearala Board Of Examination]
03.2004
Skills
- Employee performance reviews
- Employee retention strategies
- Operational support
- Department management
- Financial risk analysis
- Complaint resolution
- Report preparation
Personal Information
- Date of Birth: 07/06/1988
- Nationality: INDIAN
Languages
Malayalam, English,
Timeline
Division Manager
Bharat Financial Inclusion Limited
06.2022 - Current
Deputy Divisional Manager [5 Months]
Bharat Financial Inclusion Limited
01.2021 - 06.2022
Area Credit Manager [1 Years ]
Bharat Financial Inclusion Limited
02.2020 - 01.2021
Unit Manager [2 Years 4 Months]
Bharat Financial Inclusion Limited
10.2017 - 02.2020
Branch Manager [2 Years 1 Months]
Bharat Financial Inclusion Limited
09.2015 - 10.2017
Assistant Branch Manager [ 2 Years ]
Bharat Financial Inclusion Limited
09.2013 - 09.2015
Field Assistant [2Years 10 Monts]
Bharat Financial Inclusion Limited
11.2010 - 09.2013
Bcom
Vocational Higher Secondary Educational Board
SSLC [Kearala Board Of Examination]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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