Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
SAJAN Jiji

SAJAN Jiji

Pune

Summary

Dynamic People Leader with over 9 years of experience enhancing organizational performance through operational efficiency and talent development. Expertise in leading cross-functional teams, building stakeholder partnerships, and utilizing data analytics to drive strategic initiatives. Proven track record of translating enterprise objectives into actionable plans that consistently exceed targets and foster long-term growth.

Overview

9
9
years of professional experience

Work History

Team Lead (SME)

Citicorp Services India Pvt Ltd
10.2023 - Current

JOB DESCRIPTION:

  • Achieved 20–30% reduction in repeat fraud incidents through transaction analysis.
  • Ensured 100% compliance with internal escalation SLAs for high-risk activities.
  • Maintained audit compliance by conducting investigations and filing SARs accurately.
  • Achieved 98%+ accuracy in quality assurance checks on investigative outcomes.
  • Facilitated faster case resolution, improving turnaround times by 15–20% through collaboration.
  • Analyzed 500+ fraudulent transactions monthly, identifying risk trends and control gaps.

SKILLS: Fraud Transaction Monitoring & Analysis, Suspicious Activity Investigation & SAR Filing (AML Compliance), Risk Assessment & Root-Cause Analysis, Quality Assurance & Regulatory Audit Readiness, Stakeholder Collaboration (Merchants, Card Networks, Cross-Functional Teams.

Senior Analyst (SME)

bluCognition Pvt Ltd
06.2021 - 09.2023

JOB DESCRIPTION:

  • Ensured 100% regulatory compliance by verifying over 2,000 customer identities annually.
  • Reduced residual risk by 20–30% through comprehensive high-risk account reviews.
  • Achieved 95–98% accuracy in customer documentation validation, improving turnaround times.
  • Boosted compliance scores to 98%+ by conducting quality assurance reviews.
  • Cut false positives by 15–20% through fraud trend analysis and system enhancements.
  • Enhanced operational efficiency by collaborating with cross-functional teams on process improvements.

SKILLS: AML / KYC Compliance & Regulatory Knowledge (BSA, USA PATRIOT Act), Risk Assessment & Fraud Detection (High-Risk Accounts, Transaction Monitoring), Quality Assurance & Audit Readiness, Stakeholder & Cross-Functional Collaboration, Process Improvement & Data-Driven Analysis.

Accounts Executive

ACOMS India Pvt Ltd
03.2020 - 05.2021

JOB DESCRIPTION:

  • Ensured 100% reconciliation by processing 3,500+ monthly transactions accurately.
  • Achieved over 98% data accuracy by validating financial and compliance documentation.
  • Executed month-end close within 3–5 days, processing payroll for 150+ employees.
  • Maintained zero material audit adjustments through strict double-entry accounting compliance.
  • Enhanced audit readiness with meticulous documentation management and financial analysis.

SKILLS: Accounting & Financial Reporting, Transaction Processing & Reconciliation, Regulatory Compliance & Audit Readiness, Data Accuracy & Documentation Management, Financial Analysis & Risk-Based Decision Making.

Sr. Associate

WNS Global Services Pvt
11.2019 - 03.2020

JOB DESCRIPTION:

  • Ensured accuracy by processing and reconciling 1,200–1,800 vendor invoices monthly.
  • Strengthened governance by managing accounts payable workflows, reducing processing time by 20%.
  • Supported fraud prevention by verifying transaction details and ensuring payment accuracy.
  • Collaborated with AML teams to investigate payment anomalies and support escalations.
  • Resolved vendor inquiries related to payments, achieving over 90% customer satisfaction scores.
  • Trained new hires, enhancing onboarding speed and compliance through improved documentation.

SKILLS: Accounts Payable & Vendor Management, Fraud Prevention & AML Collaboration, Transaction Verification & Financial Controls, Stakeholder Management & Customer Service (CSAT), Team Leadership, Training & Process Improvement.

Financial Analyst Operations

AXA Business Services Private Limited
11.2016 - 10.2019

JOB DESCRIPTION:

  • Ensured on-time, accurate reporting for 50-75 client portfolios, meeting SLAs.
  • Achieved 100% on-time delivery for audit and compliance documentation requests.
  • Optimized team workflows for 8-12 members, enhancing capacity utilization and efficiency.
  • Maintained 95-98% SLA compliance by monitoring team performance and addressing risks.
  • Resolved issues through collaboration with internal teams and external clients.
  • Streamlined custom reporting processes, reducing manual effort and enhancing consistency.

SKILLS: Client Reporting & Data Analysis, Audit & Compliance Coordination, Team Leadership & Workflow Management, Quality, Assurance & Accuracy in Financial Reporting, Cross-Functional, Collaboration & Stakeholder Management.

Education

MBA - Finance

Indira Institute of Management
Pune
05.2017

BBA - Finance

Pillai College of Commerce, Arts, And Science
Mumbai, India
05.2014

Higher Secondary Certificate - Science Stream

Wilson College
Mumbai, India
02.2011

Secondary School Certificate -

St. Paul's High School
Mumbai
02.2009

Skills

  • Performance monitoring
  • Quality control
  • Process improvement
  • Employee evaluation
  • Regulatory compliance
  • Key performance indicators
  • Trend tracking
  • Deadline management

Accomplishments

  • Recognized as Employee of the 'Transform the Organization' for outstanding performance and team contributions.
  • One of the Top Performers in the team for deliverables on the KPI dashboard.
  • Silver award for Best quality and productivity.
  • Silver award for Cross skill support.
  • 1 Copper award for Best quality and productivity.

Languages

English
Hindi
Marathi
Malayalam
Gujarati

Timeline

Team Lead (SME)

Citicorp Services India Pvt Ltd
10.2023 - Current

Senior Analyst (SME)

bluCognition Pvt Ltd
06.2021 - 09.2023

Accounts Executive

ACOMS India Pvt Ltd
03.2020 - 05.2021

Sr. Associate

WNS Global Services Pvt
11.2019 - 03.2020

Financial Analyst Operations

AXA Business Services Private Limited
11.2016 - 10.2019

BBA - Finance

Pillai College of Commerce, Arts, And Science

Higher Secondary Certificate - Science Stream

Wilson College

MBA - Finance

Indira Institute of Management

Secondary School Certificate -

St. Paul's High School
SAJAN Jiji