SAJEEVKUMAR.R
PALAKKAD
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Motivated professional with varied experience across customer-facing roles. Demonstrates strong interpersonal skills and adaptability in fast-paced environments. Eager to contribute enthusiasm and dedication to team goals in the hospitality sector.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Meeting and Event Sales Executive
Speed wings
, CIAL
11.2022 - Current
- Assisted passengers with special needs, ensuring accessibility services were available and tailored to individual requirements.
- Greeted passengers and provided boarding instructions.
- Handled baggage check-in processes, including weighing, labelling, and ensuring safe transfer to aircraft, adhering to airline regulations.
- Met and greeted arriving, departing and transferring passengers and communicated relevant updates.
- Managed check-in counters, processed passenger tickets, and verified travel documents to facilitate smooth boarding procedures.
Food and Beverage Supervisor
Paris Way
, Dubai
01.2019 - 09.2022
- Managed food and beverage inventory by counting stock counts daily and ordering low-stock supplies when required.
- Scheduled employees to keep shifts well-staffed.
- Maintained extensive knowledge of food and beverage menus to efficiently answer staff and customer queries.
Front Office Assistant
Topform
, Saudi Arabia
06.2015 - 05.2018
- Answered incoming calls and redirected to appropriate departments, improving communication flow and customer satisfaction.
- Processed customer bookings, verifying personal information and billing details to ensure accurate reservations and enhance guest experience.
- Managed reception area, welcomed guests professionally and directed to appropriate departments, ensuring a positive first impression.
Education
Diploma of Higher Education - HOTEL MANAGEMENT
GLOBAL INSTITUTE OF HOTEL MANAGEMENT
Palakkad 06.2013 - 03.2014
Higer Secondary - Commerce
GOVT. TRIBAL HSS
SHOLAYOOR 06.2011 - 03.2013
Skills
- Customer relationship management
- Decision making
- Sales strategy
- Contract negotiation
- Public speaking
- Project Management
Languages
Malayalam
First Language
English
Upper Intermediate
B2
Hindi
Advanced
C1
Arabic
Elementary
A2
Timeline
Meeting and Event Sales Executive
Speed wings
11.2022 - Current
Food and Beverage Supervisor
Paris Way
01.2019 - 09.2022
Front Office Assistant
Topform
06.2015 - 05.2018
Diploma of Higher Education - HOTEL MANAGEMENT
GLOBAL INSTITUTE OF HOTEL MANAGEMENT
06.2013 - 03.2014
Higer Secondary - Commerce
GOVT. TRIBAL HSS
06.2011 - 03.2013