Astute & result-oriented professional with over 20 years of rich experience in Collections/Recoveries in Banking & Finance Industry and 6 years of experience in sales & marketing of FMCG/FMCD Industry. Presently working as Sr. VP & Zonal Receivables Manager for West Zone with Equitas Small Finance Bank Limited (Earlier Handled South Zone) and have previously worked with Cholamandalam Investment and Finance Company Ltd as DGM & Regional Receivables Manager for Karnataka & Kerala. Proven abilities in turnaround performance in Collection and Recoveries and Setting up the new team, accelerating growth and generating new business; comprehensive understanding of the dynamics of the industry.
Overview
27
27
years of professional experience
Work History
Zonal Receivables Manager – West Zone
Equitas Small Finance Bank Ltd
02.2017 - Current
Setting up the Maharashtra, MP, Gujarat & CG State Team by training and developing the ARMs, TRMs & ALMs
Setting up the New team of Collection and legal across Karnataka, AP, Telangana and Kerala State.
Responsible for the drastic reduction of GNPA from 10.80% to below 1% across KA, AP, TN and Kerala States.
Responsible for the Continuous reduction in NCL to contribute towards to profitability of the Bank.
Responsible for Transforming the Vehicle disposal system from traditional branch sale to Public Open Auction for better transparency in Vehicle Disposals with reduced losses both in South as well as West Zone.
Regular tracking of both collection and legal to focus and drive Write off and Shortfall books, which directly contribute to the profitability.
Initially handling – KA/AP/TS and from 2023, Added Kerala.
Also got Promoted as Zonal Receivables Manager to handle West Zone from June 2024 onwards.
Consistently given reduction in both GNPA and OD.
Promoted as Sr. VP in the year 2024.
Regional Receivables Manager – Karnataka & Kerala
Cholamandalam Investment & Finance Company Limited
09.2007 - 01.2017
Setting up the Karnataka & Kerala Team by training and developing the BRMs & ARMs.
Setting up the In house and Outsourced collection Team across Karnataka & Kerala.
Responsible for Achievement of Zero 91-180 book in 2012 from the book size of 20 Crores in 2009.
Responsible for the Achievement of NCL 1.50 Crores against the Regional Budget of 5.00 Crores.
Responsible for Clearing the complete Stock for the entire Region by doing Open Auctions and Direct sales.
Responsible for Transforming the Vehicle disposal system from traditional branch sale to Public Open Auction for better transparency in Vehicle Disposals.
Responsible for repossessing vehicles possessed by anti social element by using Section 9 of Arbitration Act.
Setting up the Shortfall Collection team and ensured the highest collection in south zone by field collection as well as legal support.
Initially handling one division – Prime and from March 2009 doubled the responsibility by adding another division – Shubh and subsequently got promoted from Manager Grade to Sr. Manager Grade within the span of 2 years in the Organization.
Also got Promoted as Regional Receivables Manager to handle both Karnataka & Kerala from September 2012.
Achieved the BEST Area Receivables Manager Award (Pan India) at the Annual Business Conference at Bangkok in 2011.
Also Achieved the BEST Region Award for Karnataka Region.
Achieved the Second-Best Regional Receivables Manager (Pan India) at the Annual Business Conference at Hong Kong in 2012.
Promoted as DGM in the year 2014.
One of the companies belongs Murugappa Group
Manager – Recoveries in the grade of Assistant Manager II
ICICI BANK LIMITED
09.2005 - 08.2007
Setting up of agency network for Two Wheelers and Auto separately for better focus on different focus with the help of Agency Managers, which was actually missing in the system to achieve the release targets.
Giving growth in percentage release in Auto Recoveries even though the book is growing compare to last financial year (2005-2006).
Cleared the cases, where the vehicle possessed by anti social elements with the help of strong recovery agencies having contacts with those people.
Responsible for identifying training needs in collection team and conducted ACE training for Collection Executives, Agency Managers and Collection Managers for better process adherence.
Leading Bank in the Private Sector
Executive – Rural Sales for Karnataka
KODAK INDIA LIMITED
01.2004 - 08.2005
Promoted as Executive Sales for Entire Kerala Operations.
Managing the sales operations for Karnataka and Kerala.
Current monthly turnover of Rs 96.84 Lakhs against the target of Rs 90 Lakhs which is 28% growth in comparison with previous financial year 2003-04.
Successfully launched KB 10 Camera in the rural markets of Karnataka.
Successfully increased the Distributor network across Karnataka and Kerala.
Focused on promoting value added products namely Kodak Max Film rolls & Metallic paper for augmenting revenue.
Effectively expanded the dealer network for enhanced market penetration & coverage.
Initiated parallel channel network including distributors to cover rural markets that remained uncovered.
Conducted KODAK ROAD SHOW for 2004 & 2005 a complete demonstration of MINILABS & PICTURE MAKER, which touched more than 200 customers in Cochin.
Converted OTHER MANUFACTURING LABS (KONICA & FUJI Labs) To KODAK EXPRESS.
Market leader in Photo films, Digital Cameras, Health imaging & Entertainment Imaging.
Sales Officer
JOYCO INDIA LIMITED
03.2002 - 12.2003
Responsible for sales in parts of South Karnataka.
Successfully launched Trex(Chewing Gum) in Mangalore.
Joined M/s. Joyco India Limited in 2002’ June, when the annual turnover was 2.5 Crores and reached a turnover of 4.8 crores during Dec’ 2003. I am proud to be part of this growth and contributed significantly.
Responsible for Implementation of Dealer Card in all the Distributor Points with exclusive sales man.
Responsible for Improvement in monthly Reporting system in Karnataka team by making it in system instead of manual.
Presently knows as Wrigley India Limited, Market leader in Confectioneries and Gums.
Sales Executive
Wipro Limited
06.1999 - 02.2002
Joined As Sales Executive in June ’99.
Handled Lighting products and responsible for redistribution of products to achieve wider coverage and easy availability of products.
Achieved greater availability and visibility in the market.
Succeeded in giving the 20% contribution of the state which was zero from my territory on joining.
Market leader in Baby care products, edible oil and toilet soaps.
Education
Online Management Program -
Harvard Manage Mentor
01.2014
MBA – Master’s Degree - Business Administration
IGNOU
01.2003
PGDGSM - Post Graduate Diploma in Global Sales and Marketing
NIS (Part of NIIT)
01.1999
HDCA - Honor’s Diploma in Computer Application
VIAC
01.1998
B.B.M. - Bachelor of Business Management
Mangalore University
01.1997
Skills
Banking and finance expertise
Accounts receivable management
Team training and development
Collection strategy development
Legal compliance
Portfolio management
Process optimization
Decision making
Problem solving
Stakeholder communication
Strategic thinking
Business development strategies
Microsoft Word proficiency
Excel analysis
PowerPoint presentations
Personal Information
Date of Birth: 11/13/76
Key Result Areas
Setting up the Collection & Legal team across the Zone with regularly monitoring the performance towards collection efficiency, GNPA reduction and controlling Credit cost.
Developing the Inhouse Collection Team with increased collection Efficiency.
Developing the legal team separately to handle 138, 156, 420, Arbitration (Section 9) to recover the dues as well as shortfall cases.
Recruitment of Manpower in Challenging Markets also responsible for moving expertise manpower from one area to another where the requirements are more challenging.
Developing and appointing new business partners to expand product reach in the market and monitoring the distributor sales team for effective functioning to achieve wider coverage and easy availability of Kodak products.
Implementing pre & post product launch plans and developing markets for the same.
Execution of marketing plan devised by H.O will be executed meticulously.
Monitoring the competitor’s activity and giving effective feedback to management.
Languages
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Kannada
Advanced (C1)
C1
Malayalam
Upper Intermediate (B2)
B2
Tamil
Beginner
A1
Telugu
Beginner
A1
Tulu
Advanced (C1)
C1
Timeline
Zonal Receivables Manager – West Zone
Equitas Small Finance Bank Ltd
02.2017 - Current
Regional Receivables Manager – Karnataka & Kerala
Cholamandalam Investment & Finance Company Limited
09.2007 - 01.2017
Manager – Recoveries in the grade of Assistant Manager II
ICICI BANK LIMITED
09.2005 - 08.2007
Executive – Rural Sales for Karnataka
KODAK INDIA LIMITED
01.2004 - 08.2005
Sales Officer
JOYCO INDIA LIMITED
03.2002 - 12.2003
Sales Executive
Wipro Limited
06.1999 - 02.2002
Online Management Program -
Harvard Manage Mentor
MBA – Master’s Degree - Business Administration
IGNOU
PGDGSM - Post Graduate Diploma in Global Sales and Marketing