Reliable senior analyst with outstanding talents in client management, business operations and leadership. Strong project management skills with adroitness in successfully managing multiple tasks at any given point.
Processing monetary and non-monetary transactions.
Ensuring all items are processed and\or resolved in a time.
Supports business in ensuring positive audit results.
Complies with all client policies, procedures, and federal, state, and local regulations.
Monitoring individual work queues to ensure smooth closing.
Managed daily communication with clients and internal parties in order to satisfy client needs.
Train the new joiners in the team and do 100% reviews.
Loan Disbursement of Personal Loans/Home Loan and Agricultural Loan.
To check loan application with valid documents, as per government rules.
To Calculate EMI based on ROI and Loan amount.
To communicate with sales team in case of any mismatch.
To set up NEFT/RTGS/NACH Documents.
Day to day accurate and efficient correspondence document indexing.
To identify document types and allocate them to different workflow queues.
Resolve the queries of the team members, and do all the reporting work.
To determine the type of mailed-in or faxed customer request and assign it to different business groups within the TAT.
Robotics Process Automation: To move forms directly to the department , it was introduced to minimize manual work.
Work allocation tool: It was initiated to streamline the allocation tool in order to capture the correct data (2021).
Received Quarterly Awards, Spot on Awards, Star of the Months.
Appreciations from clients. Won in various Fun activities.