Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Sajia Shaikh

Sajia Shaikh

Mumbai

Summary

Reliable senior analyst with outstanding talents in client management, business operations and leadership. Strong project management skills with adroitness in successfully managing multiple tasks at any given point.

Overview

10
10
years of professional experience

Work History

Senior Analyst

TIAA GBS
Mumbai
02.2020 - Current

Processing monetary and non-monetary transactions.

Ensuring all items are processed and\or resolved in a time.

Supports business in ensuring positive audit results.

Complies with all client policies, procedures, and federal, state, and local regulations.

Monitoring individual work queues to ensure smooth closing.

Managed daily communication with clients and internal parties in order to satisfy client needs.

Train the new joiners in the team and do 100% reviews.

Assistant Manager

ICICI Bank
Mumbai
03.2019 - 01.2020

Loan Disbursement of Personal Loans/Home Loan and Agricultural Loan.

To check loan application with valid documents, as per government rules.

To Calculate EMI based on ROI and Loan amount.

To communicate with sales team in case of any mismatch.

To set up NEFT/RTGS/NACH Documents.

Associate

Tata Consultancy Services
Mumbai
02.2015 - 03.2019

Day to day accurate and efficient correspondence document indexing.

To identify document types and allocate them to different workflow queues.

Resolve the queries of the team members, and do all the reporting work.

To determine the type of mailed-in or faxed customer request and assign it to different business groups within the TAT.

Education

Bachelor of Commerce - Banking And Insurance(BBI)

VES College of Arts, Cience & Commerce
Mumbai
04-2014

Skills

  • Performance monitoring
  • Client management
  • Multitasking & Dedicated
  • Easily adaptable
  • Easily adaptable

Affiliations

Robotics Process Automation: To move forms directly to the department , it was introduced to minimize manual work.

Work allocation tool: It was initiated to streamline the allocation tool in order to capture the correct data (2021).

Received Quarterly Awards, Spot on Awards, Star of the Months.

Appreciations from clients. Won in various Fun activities.

Languages

Hindi
First Language

Timeline

Senior Analyst

TIAA GBS
02.2020 - Current

Assistant Manager

ICICI Bank
03.2019 - 01.2020

Associate

Tata Consultancy Services
02.2015 - 03.2019

Bachelor of Commerce - Banking And Insurance(BBI)

VES College of Arts, Cience & Commerce
Sajia Shaikh