Hi, I’m
Sajib Das
Retail Sales And Technical Advisor
Agartala
Summary
Mobile Phone Repair Technician repairing handset hardware and software faults at a busy service centre. Diagnoses device issues, completes repairs, and keeps customer handoffs clear in a high-contact repair setting. Supports daily operations through steady service, long shifts, and strong working relationships with colleagues and customers.
Overview
8
Languages
13
years of professional experience
Work History
Oppo Mobile Repairing Centre
MOBILE PHONE REPAIR TECHNICIAN
02.2014 - Current
Job overview
- Completed 10% of customer repairs on schedule across a full shift from 9:00 AM to 7:00 PM.
- Processed 10 repair tickets daily while balancing hardware and software troubleshooting at OPPO Service Centre.
- Diagnosed smartphone hardware faults, disassembled and reassembled devices, and replaced damaged components.
- Performed software troubleshooting, firmware flashing, and device calibration to restore handset functionality.
- Maintained strong customer relationships and handled service interactions professionally throughout the repair process.
Education
National institute of open schoolingAgartala, India
10TH PASS from Work skills
12-2025
Skills
Mobile hardware diagnostics
Smartphone disassembly & reassembly
Micro-soldering
Multimeter testing
Firmware flashing
Mobile board-level repair
IC replacement
JTAG debugging
Schematic reading
ESD safety procedures
Fault isolation
Component replacement
Motherboard repair
Software troubleshooting
Quality control checks
Service ticket documentation
Warranty claim handling
Customer issue resolution
Parts inventory control
Repair turnaround tracking
Customer service escalation
Repair estimate preparation
Warranty diagnostics
Device calibration
Touchscreen replacement
Battery replacement
Personal Information
- Date of Birth: 12/08/1991
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Work Permit: Serbia
- ID Type: Passport
- ID Number: AW912907
Timeline
MOBILE PHONE REPAIR TECHNICIAN
Oppo Mobile Repairing Centre
02.2014 - Current
National institute of open schooling
10TH PASS from Work skills