Sajid
Delhi
Summary
A committed, strategically-minded, and resourceful Project & IT Infrastructure Management Professional with over 10 years of proven experience in the IT and e-Security industries. Holds a degree in IT along with multiple professional certifications in System Administration, Hardware & Networking, CCTV Security, and Video Management.
Skilled in project planning, coordination, and execution, with strong expertise in client servicing, project compliance, SLAs, and AMCs. Demonstrated ability to gather, process, and maintain critical data while leveraging IT technologies and human resources to deliver results under strict deadlines.
Accomplished in VoIP, DevOps, Cloud Infrastructure, and Video Management Systems, with a successful record of managing large-scale government projects, including the seamless operation of 100k+ surveillance cameras across India. Adept at handling AWS and GCP cloud environments, video analytics, and enterprise-scale storage solutions.
Recognized as a dynamic IT Manager with hands-on expertise in network infrastructure, video streaming technologies, security systems, and manpower management. Proven leadership in guiding technical teams, managing major product infrastructures (CamView, CamView AI, TrustView, ConnectView), and delivering end-to-end solutions across cloud, storage, networking, and security domains.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Innovatiview
Noida
04.2025 - Current
- VMS & CMS Infrastructure: End-to-end management of Video Management Systems (VMS) and Central Management Systems (CMS) for Government Examinations, ensuring seamless operation of 100k+ cameras PAN India.
- Solution Design & Execution: Planning, designing, and implementing IT infrastructure solutions for Govt. Examination projects, including 4000+ seating capacity exam centers, networking, and surveillance infrastructure.
- Cloud & DevOps Management:
Managing company’s major product infrastructure including CamView, CamView AI, TrustView, and ConnectView across AWS Cloud.
Expertise in AWS services (EC2, Kinesis, S3, IAM, VPC) and GCP product suite for hybrid and multi-cloud environments.
Designing and deploying scalable AWS infra solutions with complete DevOps support and backend API development. - Storage & Server Management: Administration of 5PB+ storage systems across NAS and SAN networks, Video Servers installation & management, and high-availability solutions.
- Networking & Hardware:
Solution development for video streaming, video analytics, codecs, and network device implementation.
Router and Switch configuration (N+, A+), with coordination alongside major OEMs (Dahua, Hikvision, Uniview, Mikrotik, D-Link, etc.). - AI & Emerging Tech: Expert in GenAI, Google Gemini Cloud, and ChatGPT, leveraging AI to optimize infrastructure and video analytics workflows.
- VoIP Solutions: End-to-end management and deployment of VoIP PBX solutions across 3600+ sites, including DTMF, IVR, and role-based access.
- Leadership & Operations:
Manpower scheduling & team management for 10+ members.
Managing examination center IT operations in collaboration with local IT staff.
Finalizing IT assets prior to procurement to optimize cost and performance.Managing 10+ Team members
Deputy Manager-Technology & Solution
Innovatiview
Noida
03.2023 - 03.2025
- Responsible for end-end VMS CMS Support for Govt Examinations.
- # Handling AWS EC2 Management Console
- # Handling Team Manpower scheduling & management.
- # Video Servers Installation & Management
- # Provide Solution on video analytics, video stream, codec & server management
- # Managing Complete VMS Support for 25k Cameras of PAN India
- # VMS Installation, Support and Management.
- # Coordination with major OEM (Dahua, Hikvision, Uniview, Mikrotik, D Link Etc)
- # Developing Solution on Video Streaming Storage & Network Device Implementation.
- # Router Switches Configuration, N+ A+
Assistant Manager- Solution & Support
Innovatiview
Noida
02.2021 - 02.2023
- Responsible for end-to-end VMS CMS Network and Hardware Support for Govt Examinations.
- # Planning and Solution govt examination projects.
- # Handling AWS EC2, Kinesis & S3 Management Console
- # Handling Team Manpower scheduling & management.
- # Video Servers Installation & Management
- # Provide Solution on video analytics, video stream, codec & server management
- # Managing Complete VMS Support for 100k Cameras of PAN India
- # VMS Installation, Support and Management.
- # Coordination with major OEM (Dahua, Hikvision, Uniview, Mikrotik, D Link Etc)
- # Developing Solution on Video Streaming Storage & Network Device Implementation.
- # Router Switches Configuration, N+ A+
Technical Lead
Innovatiview
Noida
11.2019 - 02.2021
- Responsible for end-end VMS CMS Support for Govt Examinations.
- # Handling AWS EC2 Management Console
- # Handling Team Manpower scheduling & management.
- # Video Servers Installation & Management
- # Provide Solution on video analytics, video stream, codec & server management
- # Managing Complete VMS Support for 25k Cameras of PAN India
- # VMS Installation, Support and Management.
- # Coordination with major OEM (Dahua, Hikvision, Uniview, Mikrotik, D Link Etc)
- # Developing Solution on Video Streaming Storage & Network Device Implementation.
- # Router Switches Configuration, N+ A+
Senior Project Coordinator
Innovatiview
Noida
11.2017 - 11.2019
- Responsible for end-end project management cycle.
- # Handling project planning & site/project centre execution.
- # Handling manpower scheduling & management.
- # Qualifying, assigning & managing vendors.
- # Handling projects of Government, non-government & private clients viz UKSSC, SSC, AIIMS, REET, Delhi Police etc.
- # Handling IT & IT Infra support & services.
- # Coordinating with internal teams for commercials & billing.
- # Responsible for hassle free & timely completion of project & handover.
Regional Coordinator
Argus Electronic Security Systems Pvt Ltd
New Delhi
11.2015 - 11.2017
- # Handling end-end E-Security related AMC project coordination & management.
- # Responsible for entire zonal office operations & administration.
- # Spearheading the zonal team of field-service & project engineers.
- # Acting as SPOC for entire project & service related queries, coordinating with the Clients & field engineers.
- # Responsible for scheduling and assigning manpower for respective projects & sites.
- # Attending and understanding Clients' requirements, escalating technical complaints, resolving & troubleshooting issues within short TAT.
- # Coordinating with operational & functional teams at corporate office for techno-commercial, billing activities.
- # Ensuring smooth flow of zonal AMC projects and high rate of Client retention & satisfaction
Project Coordinator IT
Sysnet Global Technologies Pvt Ltd
New Delhi
02.2015 - 11.2015
- #.Managing AMC Projects.
- # Monitor projects progress, escalation, customer satisfaction.
- # Documents project progress time to time.
- # Analysis and process the project experience.
- # Handling escalated calls & maintaing as project terms
Helpdesk Coordinator
PCS Technology Ltd.
New Delhi
08.2013 - 01.2015
- Handle Help Desk ticketing system through CRM.
- Attend support calls, walk-up customers and emails for first level technical support.
- Solve routine issues and escalate complex issues based on priority.
- Ensure customer satisfaction through continuous status information.
- Develop and manage internal and external support documentation
Education
Master of Business Administration-MBA - Information Technology
Amity University
07.2027
Bachelor of Arts - Political Science
Delhi University
Delhi01-2020
ACADEMIC - Secondary Education and Teaching
GSBV Nangloi
01.2013
Matriculation - Arts
Govt Co-Ed SSS Kavita colony
01.2011
Skills
- Voice over IP (VoIP)
- Session Initiation Protocol (SIP)
- Network SecurityA
- DevOps
- IT infrastructure
- Video analytics
- Team leadership
- Solution design
- Cloud computing
- Network security
- Product management
Certification
- Amazon Web Services Solutions Architect - Professional
- Microsoft Certified Solutions Associate (MCSA)
- Configure Windows 8.1
- Project Management Professional (PMP)
- Hardware, Networking & Security System
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Manager
Innovatiview
04.2025 - Current
Deputy Manager-Technology & Solution
Innovatiview
03.2023 - 03.2025
Assistant Manager- Solution & Support
Innovatiview
02.2021 - 02.2023
Technical Lead
Innovatiview
11.2019 - 02.2021
Senior Project Coordinator
Innovatiview
11.2017 - 11.2019
Regional Coordinator
Argus Electronic Security Systems Pvt Ltd
11.2015 - 11.2017
Project Coordinator IT
Sysnet Global Technologies Pvt Ltd
02.2015 - 11.2015
Helpdesk Coordinator
PCS Technology Ltd.
08.2013 - 01.2015
Master of Business Administration-MBA - Information Technology
Amity University
Bachelor of Arts - Political Science
Delhi University
ACADEMIC - Secondary Education and Teaching
GSBV Nangloi
Matriculation - Arts
Govt Co-Ed SSS Kavita colony
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