SAJID SAJJAD KARVINKAR
MUMBAI
Summary
Resourceful professional in travel coordination, known for high productivity and efficient task completion. Specialize in itinerary planning, customer relationship management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance client satisfaction and streamline travel experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Travel Specialist & Office Management
Al-Irfan Tours & Travels
MUMBAI
04.2015 - Current
- Coordinated end to end Hajj and Umrah travel arrangements including visa, tickets and accommodation.
- Maintained accurate records of all travel transactions including invoices, receipts and vouchers.
- Trained new staff members on proper use of the reservation system software.
- Managed daily operations of the travel department including booking reservations, issuing tickets, tracking expenses and preparing reports.
- Reviewed airline schedules to determine most efficient routes based on client needs.
- Handled travel arrangements for groups, couples, executives, and special needs clients.
- Researched hotels and airfare options to best meet client needs and expectations.
- Managed financial transactions related to travel bookings, including invoicing and payments.
- Maintained relationships with travel partners and vendors.
Education
B.COM - Commerce
Sydenham College of Commerce & Economics
MUMBAI03-2015
Skills
- Travel management
- Group travel coordination
- Customer relationship management
- Expertise in GDS systems
- Sales negotiations
- Package sales
Affiliations
- CRICKET
- SWIMMING
Languages
Hindi
Elementary (A2)
A2
English
Elementary (A2)
A2
Certification
- DIPLOMA IN INTERNATIONAL AIRLINES AND TRAVEL MANAGEMENTS
- Passed IATA in March 2013 from Thomas Cook.
- Amadeus Ticketing Fundaments
IT SKILLS
- EXCEL
- MS OFFICE
- PHOTOSHOP
- CRS
Timeline
Senior Travel Specialist & Office Management
Al-Irfan Tours & Travels
04.2015 - Current
B.COM - Commerce
Sydenham College of Commerce & Economics
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