Senior Operations Executive
- Lead and coordinate a larger team of 250-300 workforce to maintain a smooth flow of shipments towards several delivery hubs in Kerala
- Delivered services to customer locations within specific timeframes.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.
- Optimized resource allocation by conducting thorough analyses of financial data and performance metrics.
- Daily operations management including Vehicle Inbound & Outbound, IRT, MH&TC operations
- Responsible for 5S, Kaizen & Internal Auditing
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.