Sajish Raut
Navi Mumbai
Summary
Aspiring Flight Attendant with a passion for travel and a commitment to providing exceptional service, seeking an opportunity to learn and grow in a dynamic airline environment while contributing to the success of the team.
Overview
8
8
years of professional experience
Work History
Lounge Attendant Front of House
Qatar Airways
Doha
06.2022 - Current
- Attending to the customer needs and brief them about lounge facilities
- Offering maximum attention and care to customers who requires special handling, customers on delayed flights and denied boarding situations
- Procedures for boarding and facilities available in the Lounges
Resort Manager
Teak Hill Farms
Karjat
07.2021 - 12.2021
- Manage budgets and analyze financial information
- Record and monitor accommodation statistics
- Organize and oversee building maintenance
- Oversee security of the property, staff and guests
- Deal with customer comments and issues
Front Office Executive
Orittel Convention Spa & Wedding Resort
01.2021 - 06.2021
- Provided customer service support to clients over the phone and in person.
- Greeted customers, answered inquiries and directed them to the appropriate department.
Internship
TAJ Vivanta IHCL Seleqtion
11.2019 - 01.2020
- I've worked with front office department for three months during my internship
- I would say that the front office is the most important department in the hotel, it is like the face of the hotel, and this department is facing directly to the guests
Trainer
Unicorn Gym
01.2017 - 01.2018
- Motivated, disciplined and certified gym trainer in weight management and bodybuilding
- Skilled in helping clients reach exercise goals and capable of delivering high-energy training using the latest techniques in strength training and cardio programs
Education
Diploma - Aviation Hospitality & Travel Management
Frankfinn Institute of Air Hostess Training
08-2019
HSC -
MGM College
Navi Mumbai, Nerul07-2016
SSC -
St. Augustine High School
Navi Mumbai, Nerul06-2014
Skills
- Team building
- Great Adaptability
- Time Management
- Excellent communication
- Amiability & Flexibility
- Cross-functional coordination
- Security measures
- Cultural sensitivity
- Relationship management
- Complaint handling
Languages
- English
- Hindi
- Marathi
- Punjabi
- Gujarati
Strengths & Hobbies
- Honest & punctual
- Positive Attitude
- Fitness & Yoga
Timeline
Lounge Attendant Front of House
Qatar Airways
06.2022 - Current
Resort Manager
Teak Hill Farms
07.2021 - 12.2021
Front Office Executive
Orittel Convention Spa & Wedding Resort
01.2021 - 06.2021
Internship
TAJ Vivanta IHCL Seleqtion
11.2019 - 01.2020
Trainer
Unicorn Gym
01.2017 - 01.2018
Diploma - Aviation Hospitality & Travel Management
Frankfinn Institute of Air Hostess Training
HSC -
MGM College
SSC -
St. Augustine High School
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