Sajith P S
Store Incharge
Aluva, Ernakulam
Summary
Experienced Store and Parts Management Professional with over 14 years in the heavy equipment and construction industry. Expertise in inventory management, store operations, customer service, and documentation. Proven ability to optimize stock control, enhance efficiency, and ensure seamless store operations. Proficient in Microsoft Office and inventory management systems, with strong communication and leadership skills.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Store Incharge
SCHWING STETTER INDIA PVT LTD
06.2023 - Current
- Company Overview: OEM - Manufacturers of Concrete and Construction Equipment.
- Oversee all store-related operations, ensuring a smooth workflow and efficient inventory management.
- Maintain accurate stock records, and coordinate with suppliers for timely procurement.
- Ensure compliance with company policies and safety regulations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Parts Merchandiser
ICONES EQUIPMENTS
06.2021 - 06.2023
- Company Overview: Authorized dealer for Sany Heavy Equipment (in Kerala).
- Resolved customer queries and problems using effective communication, and providing step-by-step solutions.
- Prepared a range of written communications, documents, and reports.
- Prepared orders to deliver excellent presentations and quality standards.
- Supervised the work of contracted employees to deliver work on schedule.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Senior Parts Executive
POPULAR MOTOR CORPORATION
02.2018 - 04.2021
- Company Overview: Authorized dealer for JCB Equipment (in Kerala).
- Maximized customer engagement and satisfaction by delivering excellent customer service.
- Managed over 30 customer calls per day.
- Prepared timely, accurate financial reporting, and analysis.
- Ordered parts for customers and service departments for use in backhoe/excavator machines.
Parts Assistant
GMMCO LTD
09.2010 - 02.2018
- Company Overview: Authorized dealer for Caterpillar Engines and Equipment (Pan India).
- Kept abreast of stock levels, modifying purchasing quantities, and delivery frequency to meet customer demand.
- Cleaned and tidied storage areas to maintain health and safety standards.
- Used the inventory management system to maintain accurate order records.
- Attending to customers at the parts counter.
- Handling the parts for both earth-moving equipment and diesel generators.
- Used DBS software for parts operations.
Education
Bachelor of Arts - Economics
SSV College
Muvattupuzha, Ernakulam, Kerala 04.2001 -
Skills
- Service excellence
- Skilled in digital tools
- Proficient in managing multiple tasks
- Experienced with Microsoft Office applications
- Quality assurance in documentation
Training Programs
- Contamination Control. Temp and Exhaust, GMMCO Ltd, Caterpillar
- Counter parts personal training, GMMCO Ltd, Caterpillar
Timeline
Store Incharge
SCHWING STETTER INDIA PVT LTD
06.2023 - Current
Parts Merchandiser
ICONES EQUIPMENTS
06.2021 - 06.2023
Senior Parts Executive
POPULAR MOTOR CORPORATION
02.2018 - 04.2021
Parts Assistant
GMMCO LTD
09.2010 - 02.2018
Bachelor of Arts - Economics
SSV College
04.2001 -
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