Summary
Overview
Work History
Education
Skills
Websites
Certification
Technical Skills
Personal Information
Timeline
Generic
Sajitha S

Sajitha S

Engagement Specialist | Program Manager – Global Talent Solutions
BANGALORE

Summary

Dynamic Program Manager with 14+ years of experience in Learning & Development, Program Management, and Talent Acquisition Enablement. Demonstrated success in driving operational excellence, developing high-impact training programs, and managing complex cross-functional initiatives in fast-paced global environments. Certified Master Trainer and Lean Six Sigma Black Belt with a strong focus on stakeholder management, scalable content design, and driving results through strategic enablement initiatives. Recently visited Seattle in May 2025 to connect with senior leadership and improve global TA transitions.

Overview

22
22
years of professional experience
3
3
Certifications
6
6
Languages

Work History

Engagement Specialist | Program Manager – Global Talent Solutions

Amazon
10.2024 - Current
  • Led large-scale enablement programs to improve recruiter productivity and hiring quality across global TA teams.
  • Built and maintained stakeholder partnerships across TA, People Tech, and Insights to influence adoption of new tools/processes.
  • Managed cross-functional project roadmaps with high visibility, ensuring delivery against milestones and KPIs.
  • Delivered global change initiatives including training, communication, and onboarding to support adoption of new services, SLA improvements, and AHT tracking.
  • Established standardized reporting systems to measure success of recruiting initiatives.
  • Partnered with global counterparts to share and implement best practices across India, LATAM, and APAC.
  • Visited Seattle in May 2025 for TA leadership connects and transition improvements.

Training Manager – Global Talent Solutions

Amazon
07.2022 - 10.2024
  • Led a team of 5 (4 Trainers, 1 Instructional Designer) and created content for 52+ recruiting services.
  • Designed and implemented onboarding and performance-based learning interventions aligned to recruiting KPIs.
  • Created communication training content based on HMD feedback, improving quality scores by 150bps.
  • Drove SOP alignment and training audits during the Central Launch of GTS tools.
  • Conducted cross-training to improve peak readiness with 100% goal completion.

Trainer – Global Talent Solutions

Amazon
11.2020 - 07.2022
  • Setup the training team end to end.
  • As a certified Master trainer was able to deliver experiential learning using ADDIE, Bloom's Taxonomy, and Kirkpatrick’s models.
  • Certified new hires and team leaders through mentor and trainer programs.
  • Created interactive content using Articulate, Camtasia, and Canva.

Trainer – Selling Partner Support

Amazon
03.2017 - 11.2020
  • Delivered onboarding and floor training for global support teams.
  • Transitioned to Recruiting Services in 2020.

Process Trainer

Hewlett-Packard
08.2013 - 03.2017
  • Delivered customer support process training, created SOPs, and coached associates.

Senior Executive – Customer Support

HP
01.2011 - 01.2013

Customer Support

HSBC Global
01.2008 - 01.2010

Executive

Mphasis BPO
01.2004 - 01.2007

Education

MBA - Business Operations & Project Management

National Institute of Business Management (NIBM)

Bachelor of Commerce - undefined

CVR University

Skills

  • TA Enablement & Change Management
  • Learning Strategy & Instructional Design
  • Program & Project Management
  • Stakeholder Communication & Influence
  • Performance Management & Metrics
  • Training Needs Analysis & Facilitation
  • Content Development (Articulate 360, Canva, Vyond)
  • LMS Management (Cornerstone, Adobe Connect)

Websites

Certification

Lean Six Sigma Black Belt – KPMG

Technical Skills

Articulate 360, Cornerstone, Adobe Connect, Camtasia, Synthesia, Clipchamp, Vyond, MS Office, Google Workspace, Jira, Slack, Canva

Personal Information

  • Relocation: Willing to relocate to UAE
  • Visa Status: US B1/B2 Visa valid for 10 years

Timeline

Engagement Specialist | Program Manager – Global Talent Solutions

Amazon
10.2024 - Current

Training Manager – Global Talent Solutions

Amazon
07.2022 - 10.2024

Trainer – Global Talent Solutions

Amazon
11.2020 - 07.2022

Trainer – Selling Partner Support

Amazon
03.2017 - 11.2020

Process Trainer

Hewlett-Packard
08.2013 - 03.2017

Senior Executive – Customer Support

HP
01.2011 - 01.2013

Customer Support

HSBC Global
01.2008 - 01.2010

Executive

Mphasis BPO
01.2004 - 01.2007

Bachelor of Commerce - undefined

CVR University

MBA - Business Operations & Project Management

National Institute of Business Management (NIBM)

Similar Profiles

CREATE PROFILE
Sajitha SEngagement Specialist | Program Manager – Global Talent Solutions