Resourceful Project Manager with 5 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
Work History
Project Manager
Exotel Telecom Pvt. Ltd [Ameyo]
05.2019 - Current
Project Planning and Organization - Demonstrated proficiency in project planning and organization, including developing comprehensive project plans, defining clear objectives, establishing timelines, and efficiently allocating resources
Leadership - Proven track record of effective leadership and team management, with the ability to inspire and motivate cross-functional teams, resolve conflicts, and foster a collaborative work environment
Risk Management - Skilled in conducting comprehensive risk assessments, developing effective risk management strategies, and implementing proactive measures to mitigate project risks and ensure successful delivery
Budgeting and Resource Allocation - Proficient in budgeting and resource allocation, adept at creating and managing project budgets, optimizing resource allocation, and ensuring the efficient utilization of available resources
Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
Developed comprehensive documentation such as Project Documentation & Reporting,
Requirement Gathering & Documentation,
Process & Policy Documentation,
Technical & Functional Specifications training materials to facilitate smooth handovers at the conclusion of each project phase.
Product Engineer
Exotel Telecom Pvt. Ltd [Ameyo]
05.2017 - 05.2019
Installation of Application Server, Database Server, CRM server and Call Server into client Infra and Product Training and on-site support to customer
Managed escalated issues and if necessary escalated issues to appropriate departments such as product management and development
End to end deployment of voice contact center solution and Omni channel 360
Education
Bachelor of Technology -
Haryana Engineering College
Jagadhri, Haryana
12th - undefined
Haryana Board
10th - undefined
Haryana Board
Skills
Project tracking
Honorawards
Medallion Award 2024 - Delivered key projects, securing $700K OTC and $1M MRR, ensuring business continuity during competitor disruptions through expedited, on-time deliveries.
Boundary Breaker, 2022, Boundary Breaker Award for Excellent Contribution received in recognition of completing numerous complex projects (Gexa Energy (US), OLX India, D-light (Africa))
Above & Beyond, 2021, Contribution to the WFH Projects
Excellence Award, 2018, Best engineer performer of the Quarter
Timeline
Project Manager
Exotel Telecom Pvt. Ltd [Ameyo]
05.2019 - Current
Product Engineer
Exotel Telecom Pvt. Ltd [Ameyo]
05.2017 - 05.2019
12th - undefined
Haryana Board
10th - undefined
Haryana Board
Bachelor of Technology -
Haryana Engineering College
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