SAJRAM S S
Information Technology Specialist
Trivandrum,Kerala
Summary
Highly skilled and experienced IT Professional with a successful 8+year's track record of designing, implementing, and maintaining complex computer systems and networks. Seeking a challenging position where I can utilize my technical expertise and problem-solving abilities to contribute to the success of an organization.
Overview
11
11
years of professional experience
2
2
Certifications
4
4
Languages
Work History
IT Supervisor
Varu By Atmosphere Maldives
10.2023 - Current
- Administered and maintained Windows Servers 2019, 2016, and virtual machines, ensuring optimal performance and system reliability.
- Opera PMS v5.6, configurations, management, troubleshooting, and issue escalation.
- Administered Micros Symphony POS by managing user rights, configuring and resolving technical issues.
- Administered and troubleshooted FortiGate Firewall solutions for enhanced security.
- Managing SUN and VISION systems for the Accounts Department optimizing financial processes.
- Supervised the Materials Controller application for procurement and purchasing operations.
- Manage GPON Network for reliable guest Wi-Fi management
- Managed and configured the 3CX IP Phone System, including user management, call routing, and troubleshooting for seamless communication.
- Implemented Orbita Door Access Control solutions to enhance security measures.
- Administered Microsoft Offce 365 for seamless collaboration and Productivity
- Managed IT budgets, procurement, and inventory control, ensuring cost-effective operations.
- Configured and maintained backup schedules using Veeam Backup to safeguard critical data.
- Performed daily system monitoring to ensure the integrity and availability of hardware, servers, systems, and processes
- Developed and implemented innovative ideas to improve IT services and support for senior management.
IT Assistant
The Standard Huruvalhi Maldives.
03.2022 - 10.2023
- Manage all the IT hardware, software, solutions and service evaluations and assist for necessary deployments.
- Analyses current IT related issues and provide assistance to the top management
- Provide 24 hour/7 day on-call support for IT matters, support as required.
- Assist\Administration & troubleshoot Hotel Property Systems Hands on Experience In hospitality Applications (OPERA,MICROS POS Symphony, Materials Control, Fusion HR, Data Plus Accounting System, Know Cross Ticketing tool, Ereg )
- Manage network, fiberoptics, IPTV, CCTV, Avaya IPBX, Hotel WI-FI system
- Maintain the Hotel Guest Room Orbita Key card System.
Senior IT Executive
Niraamaya Retreats Surya Samudra Kovalam
04.2021 - 01.2022
- Forecasting and Managing all the hotel IT Operations and IT Projects
- Managing vendors, suppliers, SLAs and contracts
- Managed Property Management Systems and Networking infrastructure, achieving 99. 99% uptime for PMS application, including IDS and WinHMS
- Installed, implemented, and resolved technical issues within Windows Server 202/2008 environments and client systems running Windows 7 and 10
- Configured and controlled system access via Windows Server 2008 and Active Directory Services, ensuring network security using firewalls SonicWALL and Seqrite Endpoint Antivirus.
- Administered and maintained Net4Guest Broadband solutions, ensuring seamless guest Wi-Fi management.
- Managed and maintained CCTV networks using Hikvision and CP PLUS solutions.
- Conducted network security analyses and infrastructure assessments, identifying vulnerabilities and implementing improvement strategies.
IT Executive
Niraamaya Retreats Surya Samudra Kovalam
04.2019 - 07.2020
- Managing the hotel WIHMS PMS, IDS, T POS
- Support system Installation, configuration, maintenance, troubleshooting
- Monitor Wi-Fi networks, CCTV Surveillance and peripheral
Computer Hardware Trainer
Orion Edutech private Ltd.
12.2017 - 04.2019
- Company Overview: Computer Hardware Trainer at DDUGKY & PMKK project operations, a skilling and placement initiative under Ministry of Rural Development & Ministry of Skill Development and Entrepreneurship
- Computer Hardware Trainer at DDUGKY & PMKK project operations, a skilling and placement initiative under Ministry of Rural Development & Ministry of Skill Development and Entrepreneurship
Technical Support Engineer
Next Education India Private Ltd.
04.2014 - 06.2017
- Provided technical support for 50+ users
- Ensured quick resolution of user concerns
- Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more
- Participated in large-scale upgrades and installations
- Troubleshoot, resolve and document user help requests for desktop, laptop, Projector, network and peripheral problems
Education
Bachelor - Computer Science
Kerala University
04.2001 -
Skills
System Administration
undefinedCertification
Google IT Support Professional Certificate, Coursera,2023 https://coursera.org/verify/profession al-cert/R7STBNS9E4EV
Reference
Nishanth Sudhakaran
IT Manager, Dusitd2 Salwa Doha
Phone: +974 31197987
Email : nishan_sudhakar@hotmail.com
Ahamed.Basheer
IT Manager,The Standard Huruvalhi Maldives
Phone: + 960 7308079
Email :Ahamed.Basheer@standardhotels.com
Personal Information
- Passport Number: N9104390
- Date of Birth: 07/02/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the Information furnished above is true to my Knowledge and Ability.
Timeline
IT Supervisor
Varu By Atmosphere Maldives
10.2023 - Current
Google IT Support Professional Certificate, Coursera,2023 https://coursera.org/verify/profession al-cert/R7STBNS9E4EV
08-2023
IT Assistant
The Standard Huruvalhi Maldives.
03.2022 - 10.2023
Senior IT Executive
Niraamaya Retreats Surya Samudra Kovalam
04.2021 - 01.2022
IT Executive
Niraamaya Retreats Surya Samudra Kovalam
04.2019 - 07.2020
Computer Hardware Trainer
Orion Edutech private Ltd.
12.2017 - 04.2019
Technical Support Engineer
Next Education India Private Ltd.
04.2014 - 06.2017
Computer Hardware and Networking 2013(Govt. Polytechnic, Neyyattinkara)
09-2013
Bachelor - Computer Science
Kerala University
04.2001 -
Similar Profiles
MARGARET WANGECIMARGARET WANGECI
Food and Beverage Attendant/Restaurant Hostess at Varu by Atmosphere ResortFood and Beverage Attendant/Restaurant Hostess at Varu by Atmosphere Resort
MARGARET WANGECIMARGARET WANGECI
Food and Beverage Attendant/Restaurant Hostess at Varu by Atmosphere ResortFood and Beverage Attendant/Restaurant Hostess at Varu by Atmosphere Resort
MARGARET WANGECIMARGARET WANGECI
Food and Beverage Attendant/Restaurant Hostess at Varu by Atmosphere ResortFood and Beverage Attendant/Restaurant Hostess at Varu by Atmosphere Resort
RESHMA M GRESHMA M G
Architectural Lighting Designer at LET Design Lighting ConsultantsArchitectural Lighting Designer at LET Design Lighting Consultants
Abhilash KunjukrishnanAbhilash Kunjukrishnan
Project Manager - Release Management at Allianz TechnologyProject Manager - Release Management at Allianz Technology