Sakeena Jalal

Client: Lloyds List Intelligence

Lloyd's List Intelligence is a prominent provider of maritime data, analytics, and business intelligence solutions globally.

Dates: 2020 – 2024

1. Sanction Mapping

• Task: Research and update sanction data for vessels, companies, and individuals.
• Responsibilities:
• Conduct comprehensive research on sanction data from various sanctioning authorities.
• Update databases with accurate and current sanction information related to vessels, companies, and individuals.
• Identify and document associations between entities and sanctioned parties to ensure compliance with regulatory requirements.
• Monitor changes in sanction lists and update internal systems accordingly.

2. Vessel Ownership Analysis

• Task: Collect and validate vessel ownership data.
• Responsibilities:
• Gather ownership information from reliable sources, including registries and historical records.
• Validate ownership details to ensure accuracy and completeness of data.
• Update and maintain records of vessel ownership changes and transfers.
• Collaborate with legal and compliance teams to ensure adherence to international maritime laws and regulations.

3. Vessel Movement Tracking

• Task: Track and record vessel movements using AIS sightings and client data.
• Responsibilities:
• Monitor vessel movements through Automated Identification System (AIS) and other tracking technologies.
• Record and update vessel positions, routes, and arrival/departure times in the database.
• Analyze movement patterns to provide insights into shipping routes and operational efficiency.
• Coordinate with maritime authorities and clients to ensure accurate and timely reporting of vessel movements.

4. New Vessel Data Build

• Task: Gather information on new vessels, including construction and launch dates, characteristics, and equipment.
• Responsibilities:
• Research and gather data on newly constructed vessels from shipyards and maritime databases.
• Compile information on vessel specifications, construction milestones, and equipment installations.
• Update databases with accurate and detailed information on new vessels.
• Collaborate with stakeholders to ensure timely availability of vessel data for operational and regulatory purposes.

5. Transhipment Enquiries

• Task: Respond to global customer queries regarding transshipment activities.
• Responsibilities:
• Address customer inquiries related to transshipment processes, documentation, and logistics.
• Provide timely and accurate information on transshipment routes, procedures, and regulations.
• Liaise with shipping companies and logistics providers to resolve customer queries effectively.
• Maintain customer satisfaction by ensuring prompt and professional handling of transshipment-related inquiries.

6. Container Tracking

• Task: Investigate and resolve technical issues causing incomplete container tracking results on the client’s portal.
• Responsibilities:
• Identify and troubleshoot technical issues affecting container tracking functionality.
• Collaborate with IT teams and software developers to diagnose and resolve system glitches and data discrepancies.
• Monitor and analyze container tracking processes to ensure data accuracy and system performance.
• Implement corrective actions and preventive measures to enhance container tracking efficiency and reliability.

Client: RELX(2021 – 2022)

RELX Group, now simply known as RELX, is a global provider of information-based analytics and decision tools for professional and business customers across various industries.

Project : Inbox Support Maintenance for RBI

Dates: 2020 – 2021

Email Management:

• Monitoring and Response: Monitor incoming emails, respond to inquiries, and escalate issues as needed to ensure timely resolution.
• Filtering and Sorting: Manage email filters and rules to ensure relevant emails reach the appropriate recipients and reduce spam or irrelevant communications.
• Organization and Archiving: Maintain organized email archives, ensuring easy retrieval of past communications and adherence to retention policies.

Compliance:

• Compliance: Ensure email communications comply with organizational policies, industry regulations (such as GDPR), and security standards (such as OWASP Top 10).

Client: Ascential plc

Ascential plc is a global specialist information company that focuses on enabling smarter decision-making through data, analytics, and insights.

Dates: 2017 – 2020

Project : One Click Retail

Roles and Responsibilities

1. Product Categorization

• Task: Categorize newly added products in source data according to predefined product groups and categories.
• Responsibilities:
• Analyze product specifications and attributes to determine appropriate categorization.
• Ensure accuracy and consistency in categorizing products based on established guidelines.
• Collaborate with stakeholders to refine categorization criteria and improve classification accuracy.
• Maintain updated knowledge of industry trends and product categories to enhance classification efficiency.

2. Brand and Manufacturer Tagging

• Task: Tag manufacturers and brands for products using web research and historical data.
• Responsibilities:
• Conduct comprehensive web research to identify manufacturers and brands associated with products.
• Validate brand and manufacturer information through multiple sources to ensure accuracy.
• Utilize historical data and existing databases to enhance tagging consistency.
• Collaborate with cross-functional teams to implement standardized tagging procedures.
• Monitor and update tagging practices based on evolving product and brand information.

3. Automated Data Collection

• Task: Implement automated data collection procedures using web scraping and ASINator macro.
• Responsibilities:
• Develop and maintain web scraping scripts or tools to extract product data from designated sources.
• Configure and optimize ASINator macro for automated data retrieval and processing.
• Monitor data quality and integrity during automated collection processes.

Project Name: POLR:

1. E-commerce Data Analysis

• Task: Manage e-commerce data measurement, sales analytics, and search optimization for brand manufacturers across North America, Europe, and Asia.
• Responsibilities:
• Utilize analytical tools and methodologies to measure and analyze e-commerce data trends, sales performance, and customer behavior.
• Identify opportunities for sales growth, product optimization, and market expansion based on data insights.
• Collaborate with marketing and sales teams to develop strategies for improving search engine optimization (SEO) and enhancing online visibility.
• Monitor competitor activities and market trends to benchmark performance and recommend proactive measures.
• Prepare and present reports, dashboards, and data-driven recommendations to stakeholders for strategic decision-making.

2. Product Classification

• Task: Ensure accuracy in auto-classification of products and perform manual classification for unclassified items.
• Responsibilities:
• Develop and implement auto-classification algorithms and systems to categorize products based on predefined criteria and attributes.
• Conduct regular audits and quality checks to validate the accuracy of auto-classification results.
• Manually classify products that cannot be auto-classified, ensuring adherence to classification standards and guidelines.
• Collaborate with cross-functional teams, including data scientists and IT specialists, to enhance classification algorithms and processes.

Maintain up-to-date knowledge of industry standards and regulatory requirements related to product classification.

1) Accounts Receivable Tasks

• Task: Rectify rejection and denial of insurance coverage.
• Responsibilities:
• Investigate and analyze insurance claims that have been rejected or denied.
• Identify reasons for rejection or denial, such as coding errors, incomplete documentation, or policy discrepancies.
• Communicate with insurance companies, healthcare providers, and patients to resolve issues and appeal denied claims.
• Collaborate with internal teams, including billing, coding, and clinical staff, to gather necessary information and documentation.
• Implement corrective actions to prevent future claim denials and optimize insurance reimbursement processes.

2. Payment Recovery Tasks

• Task: Achieve payments for critical denials and expedite training processes.
• Responsibilities:
• Prioritize and manage critical denial cases to maximize payment recovery.
• Negotiate with insurance companies and third-party payers to secure reimbursement for denied claims.
• Develop and implement strategies to streamline payment recovery processes and minimize revenue loss.
• Provide training and mentorship to team members on effective denial management techniques and best practices.
• Monitor and analyze denial trends to identify root causes and implement proactive solutions.