Saket Agarwal
Jaipur
Summary
A seasoned, result-oriented and focused banking professional with over experience of 11+ years in Payments, Investigation and global regulatory banking domain as Business Analyst, Audit Management, Automation and process transformation, UAT, Test Cases, User Stories and Project Management.
Overview
11
11
years of professional experience
Work History
Business Analyst
Infosys Limited
04.2022 - Current
- Proficient in Agile frameworks including Scrum, facilitating sprint planning, daily stand-ups, and retrospectives to ensure timely project delivery
- Led Agile team as Scrum Master, fostering collaboration, removing impediments, and maintaining transparency throughout the development lifecycle
- Proficient in SWIFT messages including MT103, MT202, MT202COV, MT910, MT900, and MT199
- Proficient in Agile project management tools such as Jira, Confluence ensuring effective task management, backlog grooming, and sprint planning
- Proficient in ISO 20022 Message including Pain.001, Pain.002, Pacs.002, Pacs.003, and Pacs.008
- Expertise in writing and prioritizing user stories, refining product backlog, and conducting grooming sessions to align team efforts with stakeholder expectations
- Certified in Agile Analysis by the International Institute of Business Analysis (IIBA), demonstrating proficiency in Agile methodologies and business analysis practices
- Conducted user acceptance testing (UAT) to validate solution functionality and ensure alignment with business requirements
- Facilitated cross-functional teamwork by bridging gaps between development, QA, and product management teams, enhancing communication and productivity
Process Supervisor
Deutsche India Ltd
08.2018 - 04.2022
- Managed coordinated comprehensive Cash Operations activities including payments processing, investigations and regulatory reporting ensuring adherence to compliance standards and operational efficiency
- Facilitated high-value Cross-border payments through RTGS and NEFT systems, ensuring timely and secure transactions compliant with regulatory requirements and international standards
- Coordinating with Investigations team to resolve queries and outstanding cases
- Proficient in Swift messaging standards, including MT 103 ,MT202, MT202 cov, MT199 with expertise in processing and managing international financial transactions to ensure accuracy and compliance with regulatory requirements
- Managed fixed deposits process, including customer requests, documentation verification, interest calculations, and ensuring timely and accurate deposit placements in compliance with banking policies and regulatory requirements
- Processing of Tax Challan for corporate clients
- Managed SDU activities (Statement generations, HRMP queries)
- Nostro and Vostro account reconciliation
- Handled Treasury & Internal reporting for cross border Payments
- Managed Fund release
Manager (Operations)
INDUSIND Bank Ltd
06.2016 - 08.2018
- Analyzed client data, documentation, and negative news to establish Client Risk Profiles in accordance with KYC Procedures
- Prepared comprehensive KYC Due Diligence profiles for various entity types including Trusts, LLCs, Partnerships, and Corporations, ensuring compliance with regulatory requirements
- Provided prompt and professional responses to client service issues and inquiries, consistently exceeding client expectations
- Conducted branch internal audits and quarterly audits for the Business Monitoring Unit (BMU), ensuring adherence to internal controls and regulatory guidelines
Deputy Manager (Operations)
Axis Bank Ltd
03.2013 - 05.2016
- Customer service officer
- Managed day-to-day banking functions at the branch, providing excellent customer service, handling customer queries, and resolving complaints promptly
- Processed tax challans for retail customers, ensuring accurate documentation and timely submission to tax authorities
- Executed various operational tasks including fund transfers, issuing demand drafts, and other banking transactions to meet customer needs
- Handled non-financial customer requests on a daily basis, ensuring efficient processing and resolution
- Implemented strategies to increase liabilities and enhance customer profitability by cross-selling products and services, capturing a larger share of customer wallet
Education
PGDBS -
Manipal University, Bangalore
B. TECH (Computer science) -
Icfai University, Dehradun
Senior Secondary -
Gorsi Public School, Jaipur
Matriculation -
NutanVidyaMandir, Shahpura
Personal Information
- Date of Birth: 11/04/1991
- Nationality: Indian
Timeline
Business Analyst
Infosys Limited
04.2022 - Current
Process Supervisor
Deutsche India Ltd
08.2018 - 04.2022
Manager (Operations)
INDUSIND Bank Ltd
06.2016 - 08.2018
Deputy Manager (Operations)
Axis Bank Ltd
03.2013 - 05.2016
PGDBS -
Manipal University, Bangalore
B. TECH (Computer science) -
Icfai University, Dehradun
Senior Secondary -
Gorsi Public School, Jaipur
Matriculation -
NutanVidyaMandir, Shahpura
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