Experienced Java Developer with hands-on expertise in designing and maintaining robust backend systems. Proven track record in delivering high-quality software solutions, streamlining operations, and driving technical efficiency in fast-paced environments. Highly adaptable, with a focus on continuous improvement and collaboration.
•Email Utility: Implemented an automated email utility that streamlined work flow processes for the L1 support team by automating routine notifications, alerts, and updates. This utility improved operational efficiency by reducing manual intervention, and enhancing the overall responsiveness of the support team. The automation not only minimized human error but also accelerated issue resolution and improved the team's productivity and effectiveness.
•MODS Application: Developed and implemented the MODS application, automating customer data retrieval and management by replacing direct database interactions with streamlined CRUD operations (GET, PUT, POST, DELETE) via curl commands on Linux servers. This solution enhanced data handling efficiency, simplified processes like certificate renewal, and significantly reduced manual overhead, improving overall system performance.