Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personality
Timeline
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SAKET SHARMA

SAKET SHARMA

NOIDA

Summary

Experienced sales professional with 4.9 years of proven success in finance, banking, and retail sectors. I excel in building strong client relationships, identifying opportunities, and closing deals. My track record demonstrates a deep understanding of financial products, exceptional communication skills, and a results-driven mindset. Passionate about delivering excellent customer service and driving revenue growth.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Indiamart Intermesh Ltd
Ghaziabad
06.2023 - Current
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Resolved conflicts between team members in an effective manner.
  • Provided superior client service through follow-up communication.
  • Attended to daily client service requests and provided support.
  • Provided customer service support by responding to participant inquiries in a timely manner.

Sr FSM

ICICI Prundential Life Insurance
Prayagraj
01.2023 - 05.2023
  • Completed day-to-day duties accurately and efficiently.
  • Identified valuable leads through several key methods, including social media, networking events, and targeted marketing.
  • Maintained an accurate record of all sales activities in the CRM system.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Planned and completed group projects, working smoothly with others.

Sr Sales Executive

HDFC Bank Ltd.
Prayagraj
04.2019 - 01.2023
  • Prepared marketing campaign budgets with finance personnel.
  • Developed business plans to successfully finance business ventures.
  • Prepared and completed finance paperwork for customer transactions.
  • Worked cross-functionally with marketing, sales and finance departments.
  • Worked with finance department to file receipts and reimbursements.

Education

Bachelor of Science - Computer Science

SHUATS
Prayagraj
09-2017

MBA - HR & FINANCE

Subharti University
Meerut

Skills

  • Operations Management
  • Sales Monitoring
  • Cost Reduction
  • Complaint Handling
  • Customer Service
  • Staff Management
  • Revenue Generation

Accomplishments

  • Best performer of month Award sep oct In indiamart intermesh Ltd.
  • Trophy for Star performer of year 2021-2022 In HDFC BANK LTD.
  • Trophy of valued contribution to the success of North 1 Region FY 2019 in HDFC BANK LTD.

Languages

Hindi
First Language
English
Advanced (C1)
C1

Personality

  • Punctual
  • Ethecal & Loyal
  • Honest
  • Creative
  • Dedicated

Timeline

Assistant Manager

Indiamart Intermesh Ltd
06.2023 - Current

Sr FSM

ICICI Prundential Life Insurance
01.2023 - 05.2023

Sr Sales Executive

HDFC Bank Ltd.
04.2019 - 01.2023

Bachelor of Science - Computer Science

SHUATS

MBA - HR & FINANCE

Subharti University

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SAKET SHARMA