Summary
Work History
Education
Skills
Timeline
Generic
Sakina Tahseen Syed

Sakina Tahseen Syed

Hyderabad

Summary

Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Work History

Amazon Customer Service

Amazon development center
Hyderabad
06.2020 - 11.2020
  • Handled customer inquiries and complaints in a professional manner.
  • Provided expertise on product knowledge, services, policies and procedures to customers.
  • Directed customer service staff activities, including training, coaching and performance management.

Education

MBA -

Yogi Vemana University
Kadapa- Andhra Pradesh
03-2022

B.COM , Computers -

Yogi Vemana University
Kadapa - Andhra Pradesh
04-2018

Intermediate Certificate -

Sri Chaitanya IAS Academy
Hyderabad - Telangana
04-2014

High School Diploma -

Gowtham Model School
Hyderabad- Telangana
04-2012

Skills

  • Order Management
  • Status Updates
  • Customer service excellence
  • Marketing tools
  • Interpersonal communications
  • Team training and development
  • Research and analysis
  • Inquiry requests
  • Training material updates
  • Quality Assurance
  • Account Management
  • Business Writing
  • Administrative duties
  • Customer Relations

Timeline

Amazon Customer Service

Amazon development center
06.2020 - 11.2020

MBA -

Yogi Vemana University

B.COM , Computers -

Yogi Vemana University

Intermediate Certificate -

Sri Chaitanya IAS Academy

High School Diploma -

Gowtham Model School
Sakina Tahseen Syed