Saksham Bhatia

Dept. Responsible for generating applications for various academic offerings and designing communications strategy.

• Achieved the highest number of applications and conversion rates in both academic sessions served, creating benchmarks all across.
• Curated sales strategy and pitch details, leading to higher overall conversion for the team.
• Handled and strategized communications in a two-person team, utilizing major communication channels, namely WhatsApp, text, RCS, and email.
• Assisted in developing training materials to enhance staff onboarding and operational efficiency, leading to optimal employee and organizational outcomes.
• Acted in the capacity of Assistant Team Leader in the absence of primary leadership.

Dept Responsible for the Outreach Initiatives and the Post-Application Phase of Admissions.

• Managed to onboard three reputable schools from the Delhi-NCR area for the University Outreach Activity, purely through cold calling and email initiatives, with virtually no connection or experience in outreach.
• Delivered career counseling presentations to prospective students at various schools.
• Counseled prospective students and parents regarding academic offerings, using tactical empathy and a student-first approach.
• Handled front-office operations and the Student Facilitation Center 's operations as well, resolving student queries in a timely manner.

Operates in the Ed-Tech industry, offering various tech-based job boot camps for its learners.

• Achieved revenue worth 500,000 rupees within an effective time frame of 47 days, with no prior experience in a counseling-related role.
• Developed active listening and need mapping skills to influence and address objections effectively.
• Gained insights into Ed-Tech operations while performing under tight, pressure-intensive guidelines.
• Was offered a Full-Time Role before formal graduation.