Saksham Joshi
New Delhi
Summary
Master Of Business Administration and Management Ambitious, career-focused job seeker, anxious to obtain an entry-level Management Trainee position to help launch career while achieving company goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Operations And Marketing Intern
Mitochon (Italy)
Bologna
05.2023 - 07.2023
- Conducted comprehensive market research by gathering and analyzing data on consumer trends
- Conducted market research to identify target audiences and inform campaign messaging
- Conducted thorough analysis of target market by gathering and analyzing data on demographics, purchasing habits, and industry trends.
- Analyzed SEO outreach goals and presented findings to marketing director.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Operations Executive
Concentrix (India)
New Delhi
2021.04 - 2021.08
- Maintained accurate records of customer interactions and inquiries by entering data into the customer relationship management (CRM) system.
- Conducted user testing and provided feedback on customer-facing tools and systems to improve functionality and usability .
- Provided coaching and on-the-job training to new team members to ensure properly trained and equipped to perform roles.
- Responded to customer requests for products, services, and company information.
Supply Chain Analyst
Technical Consultancy Services (India)
New delhi
08.2020 - 02.2021
- Improved shipping and receiving operations through scheduling, coordinating deliveries, and tracking shipments
- Collaborated with cross-functional teams (production, logistics, quality assurance) to optimize operations and increase efficiency
- Implemented best practices and process improvements to boost supply chain performance.
- Optimized inventory management processes, resulting in a reduction in stockouts and an increase in inventory accuracy.
Operations Analyst
Helfen Foundation (India)
Delhi
04.2020 - 07.2020
- Supported the management of volunteer programs by assisting with recruitment efforts
- Achieved an increase in donations through effective event planning and execution
- Analyzed data to identify trends and areas for improvement.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
Management Trainee, Business Development
Shanti Constructions (India)
Dehradun
08.2019 - 03.2020
- Achieved a reduction in lead times through effective coordination with suppliers .
- Achieved a 5% reduction in waste through the implementation of new process
- Decreased operational costs by 3% through supply chain optimization.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
Education
Master of Science - BUSINESS ADMINISTRATION AND MANAGEMENT
University of Bologna
Rimini (Italy) 09.2021 - 12.2023
BBA - BUSINESS ADMINISTRATION
Guru Gobind Singh Indraprastha University (GGSIPU)
DELHI 08.2017 - 09.2020
Skills
- CRM (Customer relationship management)
- MS office and excel
- Supply Chain Management
- Procurement Planning
- Cross-Functional Teamwork
- Root Cause Analysis
- Vendor Relationships
- Client Needs Assessment
- Market Trend Analysis
- Canva
- Business operations understanding
- Marketing and promotions
- International and domestic travel
- Operations understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Operations And Marketing Intern
Mitochon (Italy)
05.2023 - 07.2023
Master of Science - BUSINESS ADMINISTRATION AND MANAGEMENT
University of Bologna
09.2021 - 12.2023
Operations Executive
Concentrix (India)
2021.04 - 2021.08
Supply Chain Analyst
Technical Consultancy Services (India)
08.2020 - 02.2021
Operations Analyst
Helfen Foundation (India)
04.2020 - 07.2020
Management Trainee, Business Development
Shanti Constructions (India)
08.2019 - 03.2020
BBA - BUSINESS ADMINISTRATION
Guru Gobind Singh Indraprastha University (GGSIPU)
08.2017 - 09.2020
Languages
Hindi
First Language
English
Proficient (C2)
C2
Italian
Beginner
A1
Courses Certifications
SAP Material Management
Research
Apple's Entry into the Indian Market and the Establishment of its Main Manufacturing Center
Projects
CUSTOMER RELATION | https://github.com/sakshamj887/customer-relation-management.git
References
References available upon request.
Projects
Apple's Entry into the Indian Market and the Establishment of its Main Manufacturing Center.
- · Background and significance of Apple's entry into the Indian market.
- Significance of Apple’s Entry
- Relevance to International Business
- Globalization concept aligns with Apple's focus on elevating customer experience in India.
- Examine Market Entry Strategies
- Contextualize within Emerging Markets
Customer Relation ( Start Romagna - Italy)
- Contributed to the development of customer service strategies by conducting research and analyzing customer feedback.
- Presented findings and recommendations to management and stakeholders.
- Conducted research on online payment systems to identify best practices and industry trends.
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