Saksham Kalra
Business & Product Leader
Bengaluru/Mumbai
Summary
Accomplished, Agile Business & Product Leader with over 10 years of start up experience.
Extensive experience in founding and managing businesses from zero to one and growth stage all while demonstrating exceptional leadership and strategic planning capabilities. Proven track record in creating and implementing effective business strategies, fostering team collaboration, and driving growth. Known for adaptability and results-focused approach, excelling in dynamic and fast-paced environments.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Founder & CEO
Thrive Health
Bangalore
01.2025 - Current
- Company Overview: Chronic Care startup fixing issues in insulin storage and delivery and other cold chain meds.
- Launched a hybrid D2C-B2B platform solving cold-chain delivery and adherence gaps for insulin and GLP-1 patients.
- Piloted a micro-stockist model, onboarding 15+ pharmacies in South Bangalore to reduce spoilage and drive chronic care sales.
- Developed patent-pending smart insulin containers/pens for real-time usage tracking and refill automation.
- Executed cold-chain verified deliveries to early users; >50% expressed intent to join bundled care plans.
- Built and launched end-to-end tech stack: website, pharmacy portal, and WhatsApp-based care interface with clinical support.
- Created GTM playbooks, SOPs for temperature-controlled logistics, and signed exclusive pharmacy contracts across Tier 1/2 cities.
- Product is in early product-market validation stage; Next 1 year plan is to scale toward onboarding 10,000 T-2 Diabetic insulin dependent patients across Bangalore and Delhi.
Consultant
Fin-tech Stealth Project
Remote
07.2024 - 12.2024
- A Fin-tech application offering a PPI solution with cash back on spends.
- Helped shaped the entire app and setting up the payment infra for launching the App store/Play-store version. Led product strategy, design and development efforts.
Vice President Product & Growth
Ketto
Mumbai
09.2020 - 07.2024
- Led Product, Design & Sales Ops teams to build scalable products and features, resulting in a 15% New Revenue increase year on year and 200% donor LTV growth across 4 years.
- Built & drove a multi year strategic plan around improving consumer retention. Doubled it by the time of my exit.
- Identified and led 3 new initiatives at the organization, driving growth and sales from 0–1 stage.
- Drove strategic product development for subscription programs as part of consumer retention strategy from concept to $5 million annual revenue, scaling profitably within 14 months.
- Developed a mobile app and admin panel for a community-driven platform aimed at moving therapy and support groups online. Created monetisation tools for community creators to sell products and services. Onboarded 15 communities, reaching around 100,000 organic users on the app but struggled to establish a sustainable revenue model.
- Conceptualised & Launched a new Prepaid Instrument Product partnered with Transcorp allowing users to claim cashback on their health spends. Scaled it to $1 million in GMV.
- Conceptualised & Launched a new OPD subscription Product partnered with Medibuddy allowing users to buy OPD plans through Ketto at discounted rates. Scaled it to INR 1 Crore in Annual revenue.
- Spearheaded platform evolution, integrating multiple payment systems – Razorpay, PayTm and leading UX & CRO initiatives to improve conversion by over 100%.
- Managed end-to-end product life cycles with a focus on user-centered design, working across design, engineering, and marketing to deliver impactful outcomes.
- Co-Created a custom CRM along with lead scoring engine and recommender systems built for Sales ops team to increase revenue and to reduce cost of operations.
- Created a 3 member UX research team. Conducted 300– user interviews and created an AI search enabled admin tool for product leads to refer to while conceptualising and shipping new features.
Growth Product Manager
MediBuddy
09.2019 - 09.2020
- Implemented gamified loyalty and rewards module, leading to a $35,000 MRR increase and improved customer retention.
- Managed complex platform integration post-merger, ensuring seamless tech stack alignment and successful scaling across corporate and retail users.
- Drove product innovations for the subscription-based teleconsultation product, optimizing user experience and implementing fair usage policies.
- Led Partnerships to add 700k new user registration every month.
- Led integration effort to extend serviceability of lab orders adding $2.2 million to top line in MRR.
- Led the product migration from DocsApp to Medibuddy and played a key role in crafting and executing the new sales strategy, transitioning from retail to corporate.
Growth Product Manager
Medlife (Now Pharmeasy)
02.2019 - 09.2019
- Scaled daily orders from 25000 to 40000.
- Worked on Marketing automations, ad optimizations & reports along with improving storefront experience.
- Worked on tools like hasoffers, appsflyer, adobe analytics & Clevertap along with building an in house CMS using retool for marketing landing pages.
- Migrated supply chain model for faster delivery resulting in a 20% increase in order fulfillment rate.
- Onboarded 5 new partners to add $200K worth of monthly orders.
- Scaled monthly revenue from $8.8 million to $11.2 million.
Founder & CEO
Insfyre
06.2018 - 02.2019
- Built a bootstrapped business while being in the transition phase of moving out of my last job at Practo.
- Scaled it to INR 15 Lac in Revenue being a solo founder and 5 intern operation. Ran the operations for about 8 months.
- Built a P2P platform for established influencers to help them monetise beyond youtube and brand revenue by helping them create, publish, and distribute their courses and learnings while offering aspiring influencers a chance to learn directly from them.
- Was early to market, found difficulties distributing the product and helping creators realise the ROI of their time spent on the platform. Also ran into multiple tech challenges with respect to hiring and thus sunsetted the project and moved on to my next gig as a Product manager.
SAAS Product Manager
Practo
03.2015 - 12.2018
- Company Overview: Online Healthcare Platform
- Launched Practo Ray (Clinic Management solution) in Brazil, Indonesia, and SG markets. Made relevant changes to make the software legally compliant and vernacular to support the international use case.
- Modified data ingestion format scripts to help clinics migrate from their existing software to Practo's platform, streamlining the transition process.
- Scaled B2B SaaS product by onboarding 2,000 new accounts and increasing ARPU from $180 to $260, leading to $1 million ARR growth.
- Managed the migration of 70,000 doctors to an updated SaaS platform, increasing adoption and reducing churn by 4%.
- Introduced self-signup and automation features, reducing CAC by 30% and increasing conversion by 8%.
- Created Service network for India's first OPD Cashless insurance program that Onboarded 8000 doctors, worked on GTM along with a market research firm for Practo Plus launch (OPD cashless product).
Consultant
Remedo
01.2020
- Company Overview: Healthtech Startup
- Created a mobile RCM, Appointment and EMR solutions for Small scale Clinics.
- Integrated Snomed and Loinc data to enable Doctors to faster prescribe and add Clinical data to the system.
- Healthtech Startup
Consultant
Talview
01.2019
- Company Overview: HR–Tech/HRIS– Gen AI Powered Interviewing & Proctoring Tool
- Worked on core AI Proctoring solution by annotating and fine tuning model capabilities through reinforced feedback learning mechanism.
- Optimised the core algo for relevant loss functions to help model achieve better accuracy.
- HR–Tech/HRIS– Gen AI Powered Interviewing & Proctoring Tool
Education
Bachelor of Science - ECE
Rajasthan Technical University
Jaipur 01.2011 - 05.2015
Certification - AI For Decision Making: Business Strategies And Applications
Wharton University of Pennsylvania
Remote 03.2024 - 05.2024
IBM Certified AI Product Manager -
IBM
Remote 01.2024 - 06.2024
Skills
Agentic AI, MCP, AI built CRM, websites & Apps
LLMs & Big Data
Zoho & Custom CRM
AI Voice Agents
Technical Leadership & Agile development
B2B & B2C Marketing
JIRA, Clickup, Confluence
P/L & Budget Management
Product Strategy & Roadmap
Mixpanel, Clevertap, Amplitude, Appsflyer
Retention & Growth strategy
Data Warehouse & Lakes, GCP, AWS & Azure
Entrepreneurship, Strategic Planning, Competitor Analysis & GTM Strategy
Machine Learning, Recommender systems & Artificial Intelligence
People Management , Scrum, Design Thinking & User research
A/B, CRO, Manual & Automated Testing
Mobile Apps & SQL
Locations
- Bengaluru, Karnataka
- Mumbai, Maharashtra
Timeline
Founder & CEO
Thrive Health
01.2025 - Current
Consultant
Fin-tech Stealth Project
07.2024 - 12.2024
Certification - AI For Decision Making: Business Strategies And Applications
Wharton University of Pennsylvania
03.2024 - 05.2024
IBM Certified AI Product Manager -
IBM
01.2024 - 06.2024
Vice President Product & Growth
Ketto
09.2020 - 07.2024
Consultant
Remedo
01.2020
Growth Product Manager
MediBuddy
09.2019 - 09.2020
Growth Product Manager
Medlife (Now Pharmeasy)
02.2019 - 09.2019
Consultant
Talview
01.2019
Founder & CEO
Insfyre
06.2018 - 02.2019
SAAS Product Manager
Practo
03.2015 - 12.2018
Bachelor of Science - ECE
Rajasthan Technical University
01.2011 - 05.2015
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