Saksham Mishra
Cambridge,UK
Summary
A motivated Cyber Security student with hands-on expertise in network security and incident response. Skilled in utilizing SIEM tools, firewalls, and ethical hacking techniques to identify vulnerabilities and mitigate risks. Comprehensive understanding of security compliance standards and the MITRE ATT&CK framework, facilitating proactive defense against cyber threats.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer team member
Co-op Food
Cambridge
06.2025 - Current
- Managed stock levels to ensure optimum product availability.
- Resolved customer issues efficiently, escalating to supervisor as needed.
- Delivered exceptional customer service, fostering repeat business.
- Offered guidance on product selection to enhance customer satisfaction.
- Participated in regular staff meetings to facilitate effective communication.
Bar staff member
Kiki
Cambridge
10.2024 - 03.2025
- Maintained up-to-date knowledge of diverse drink recipes and offerings.
- Fostered a friendly atmosphere by serving customers efficiently.
- Checked identification to ensure legal compliance during service.
- Restocked bar swiftly during peak periods to meet demand.
- Organised special events at the bar to enhance customer experience.
- Cleared counters and disposed of waste responsibly, ensuring safety.
Assistant executive customer service
iEnergizer
Noida, India
07.2024 - 08.2024
- Delivered exceptional customer service by efficiently resolving inquiries and managing concerns.
- Maintained high quality customer satisfaction while overseeing substantial call volumes.
- Worked with cross-functional teams to enhance response times and optimise support workflows.
Student Internship
Tecdune Services LLP
Noida, India
09.2023 - 10.2023
- Assisted in cloud computing and AWS projects, acquiring hands-on experience in infrastructure management.
- Developed understanding of cloud security and automation through collaboration on troubleshooting tasks.
- Optimised cloud-based solutions by applying technical skills and adaptability in structured work environments.
Education
MSc - Cyber Security
Anglia Ruskin University
United Kingdom 09.2024 -
Bacchelor in Computer Application - Computer Science
IMS
Noida, India 09.2021 - 05.2024
Skills
- Vulnerability assessment and penetration testing
- Linux operating systems expertise
- Research methodologies
- Cryptography fundamentals
- SIEM tools proficiency
Languages
English
Advanced (C1)
Hindi
Proficient (C2)
Affiliations
- Singing
- Swimming
Certification
- Demystifying Data Science using Python- 08/19/2023
- Cyber Security Workshop- 04/12/2023
Accomplishments
National Level Taekwondo Player
National level Table-tennis player
State level Skating Player
State Level Basketball Player
Timeline
Customer team member
Co-op Food
06.2025 - Current
Bar staff member
Kiki
10.2024 - 03.2025
MSc - Cyber Security
Anglia Ruskin University
09.2024 -
Assistant executive customer service
iEnergizer
07.2024 - 08.2024
Student Internship
Tecdune Services LLP
09.2023 - 10.2023
Bacchelor in Computer Application - Computer Science
IMS
09.2021 - 05.2024
Similar Profiles
FATME MEYZINEVAFATME MEYZINEVA
Customer assistant at Co-op FoodCustomer assistant at Co-op Food
Oliver ChiversOliver Chivers
Customer sales assistant at Co-op FoodCustomer sales assistant at Co-op Food
Chisom AbohChisom Aboh
Shop assistant at Co-op FoodShop assistant at Co-op Food
Srinivasulu SiddeSrinivasulu Sidde
Store manager at Domino's Pizza. Solent Group'sStore manager at Domino's Pizza. Solent Group's
RCA WijewickramaRCA Wijewickrama
Admin Support – Quality Directorate at Cambridgeshire and Peterborough Integrated Care Board (ICB)Admin Support – Quality Directorate at Cambridgeshire and Peterborough Integrated Care Board (ICB)