Saksham Mishra
Cambridge,UK
Summary
A motivated Cyber Security student with hands-on expertise in network security and incident response. Skilled in utilizing SIEM tools, firewalls, and ethical hacking techniques to identify vulnerabilities and mitigate risks. Comprehensive understanding of security compliance standards and the MITRE ATT&CK framework, facilitating proactive defense against cyber threats.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer team member
Co-op Food
Cambridge
2025.06 - Current
- Managed stock levels to ensure optimum product availability.
- Resolved customer issues efficiently, escalating to supervisor as needed.
- Delivered exceptional customer service, fostering repeat business.
- Offered guidance on product selection to enhance customer satisfaction.
- Participated in regular staff meetings to facilitate effective communication.
Bar staff member
Kiki
Cambridge
2024.10 - 2025.03
- Maintained up-to-date knowledge of diverse drink recipes and offerings.
- Fostered a friendly atmosphere by serving customers efficiently.
- Checked identification to ensure legal compliance during service.
- Restocked bar swiftly during peak periods to meet demand.
- Organised special events at the bar to enhance customer experience.
- Cleared counters and disposed of waste responsibly, ensuring safety.
Assistant executive customer service
iEnergizer
Noida, India
2024.07 - 2024.08
- Delivered exceptional customer service by efficiently resolving inquiries and managing concerns.
- Maintained high quality customer satisfaction while overseeing substantial call volumes.
- Worked with cross-functional teams to enhance response times and optimise support workflows.
Student Internship
Tecdune Services LLP
Noida, India
2023.09 - 2023.10
- Assisted in cloud computing and AWS projects, acquiring hands-on experience in infrastructure management.
- Developed understanding of cloud security and automation through collaboration on troubleshooting tasks.
- Optimised cloud-based solutions by applying technical skills and adaptability in structured work environments.
Education
MSc - Cyber Security
Anglia Ruskin University
United Kingdom 2024.09 -
Bacchelor in Computer Application - Computer Science
IMS
Noida, India 2021.09 - 2024.05
Skills
- Vulnerability assessment and penetration testing
- Linux operating systems expertise
- Research methodologies
- Cryptography fundamentals
- SIEM tools proficiency
Languages
English
Advanced (C1)
Hindi
Proficient (C2)
Affiliations
- Singing
- Swimming
Certification
- Demystifying Data Science using Python- 08/19/2023
- Cyber Security Workshop- 04/12/2023
Accomplishments
National Level Taekwondo Player
National level Table-tennis player
State level Skating Player
State Level Basketball Player
Timeline
Customer team member
Co-op Food
2025.06 - Current
Bar staff member
Kiki
2024.10 - 2025.03
MSc - Cyber Security
Anglia Ruskin University
2024.09 -
Assistant executive customer service
iEnergizer
2024.07 - 2024.08
Student Internship
Tecdune Services LLP
2023.09 - 2023.10
Bacchelor in Computer Application - Computer Science
IMS
2021.09 - 2024.05