Saksham Srivastava

• Building Akasa Coworking in terms of Smooth and immaculate operations. Maintaining high standards amongst all processes and implementation to provide excellent services to our clients. Leading Team to increase productivity and obtain cent percent yield.

• • Managing end to end operations for entire co-offiz Hubs.
  Working on new projects and customization/ Renovation of Centres as per
  Client's Requirement.
  •Vendor Management which includes dealing with vendors for any new requisition. Negotiating with vendors to get cost effective products and services.
  • Co-ordinating with account team for payments for all the vendors.
  • Responsible for all the utility bill payments at co-offiz Hubs.
  • Responsible for property rents payment scheduling.
  Handling Procurement which includes monthly Housekeeping, tea/ Coffee items as well as any new orders.
  • Managing maintenance at all hubs which includes electrical , Civil and Plumbing.
  Managing outsource manpower contracts which includes housekeeping and Security.
  • Dealing with AMC Vendors at all the site for AC, DG etc.
  Maintaining Several Reports for OPEX of the Hubs and analysing to control the cost.
  • Resolving Escalated complaints for clients.
  Co-ordinating with Hub Team in order to maintain high standards at each and every Hubs.
  • Maintaining Regular records of maintenance of all machinery.

Project

• Working on new projects and customization/ Renovation of Centres as per Client's Requirement. Completed Projects Akasa 2 Centers in Noida and 1 in Delhi.

• Vendor Management which includes dealing with vendors for any new requisition. Negotiating with vendors to get cost effective products and services.

• Maintaining Building compliances like Fire Norms in the entire building.

• Co-ordinating with account team for payments for all the vendors.

• Closely checking the quality of work on the site.

• Responsible for delivering the projects within the TAT.

Procurement

Handling Procurement which includes monthly Housekeeping, tea/ Coffee items
as well as any new orders.
• Dealing with multiple vendors to take multiple quotations and analyse the best product and in terms of costing and quality.
• Responsible for on time material delivery, quality checks and auditing.
• Responsible for all the Vendor payments after verification of the Invoice.

Maintenance

• Responsible for all the utility bill payments within TAT.
• Responsible for property rents payment scheduling.
• Managing maintenance at all hubs which includes electrical , Civil and Plumbing.
• Responsible for all AMC contracts and renewals.

Community and Operations

• Responsible for all AMC contracts and renewals.
Closely working on Budgets in order to minimize the operational cost and drive towards better efficiency.
• Setting Standard Operating Procedures for each Operating process.
Managing end to end operations for all the centers which includes Noida 1600 Seats / 80,000 Sqft and Delhi 20,000 Sqft.
• Managing outsource manpower contracts which includes housekeeping and Security.
•Maintaining Several Reports for OPEX of the Hubs and analysing to control the cost.
•Handling escalated clients complaints and dealing with CXO's if any major inputs are there.
• Managing and Boosting Team efficiency and keeping the track for their work.
Overlooking Community Team's performance in terms of event management ,
Healthy community , quality and service.

• • Preparing rooms for FIT, GIT and VIP guest as per the preferences
  • Handling guest floors and corridors and maintaining the area
  • Handling master cleaning, spring cleaning and super cleaning of rooms
  • Towel art preparation and balloon decorations for the room
  Handling housekeeping desk and monitoring the process followed as per the SOP
  • Handling lost and found submissions, mails, disposals and delivering to guest
  • Checking all the checklist which includes public area, rooms, back area, laundry
  • Handling minibar operations, checking of expiry
  • Posting requisition for the supplies as per the requirement through SAP
  Handling minibar and linen inventories and assisting EHK in making the P&L reports
  • Handling night shift operations as a lead and taking care of the areas
  • Handling guest laundries which includes pickup, processing and delivery
  • Posting of minibar and laundry bills
  • Sending departmental day end reports for the day to the leads
  • Checking of the discrepancy reports and coordinating with front office
  • Physically taking inventories of linen, uniform, CGHS and minibar
  • Coordinating with front office in blocking of rooms as per the availability
  • Handling guest complaints and circulating it to the EHK for better solutions.

• Managing end to end hub operations for a co working space in terms of quality
  and service (380 Seats)
  • Converting walk in clients into co-workers
  Sending Proposals as per the requirement of the client adhering all the organisational SOP
  • Making reports pertaining to the leads flow and analysing the conversion rate and client requirements at the Hub
  •Interacting with clients and ensuring client satisfaction by listening their demand,
  Feedbacks and grievance redressed
  •Leading client on boarding process for better management of clients been on boarded
  • Attending walk in clients, understanding their requirements and conducting a show around of space with detailed information
  • Preparing Agreements pertaining to the proposals offered to clients
  Planning inventories, making records and putting requisition of all movable items as per the requirement in the facility
  • Dealing with vendors as per the requirements and keeping tracks of annual
  maintenance
  • Ensuring the maintenance of entire machinery, fittings, appliance, Gadgets, electricity of the Hub
  • Analysing occupancy status in order to provide refined data to sales team
  • Making Revenue Reports to evaluate the profit & Loss on monthly basis
  Inter relating with several departments like accounts & management for better productivity of hub
  •Ensuring on time payments from clients and doing appropriate follows ups on term
  • Providing estimate and invoice request to accounts team for each client on boarded monthly basis
  •Ensuring proper payment of Property bills, Electricity bill and other utility expenses
  • Handling Petty Cash for the operational expenses

• Worked in all the core departments of the hotel and gained the basic operational knowledge of all the departments which includes Housekeeping, Front office, Kitchen and F&B Production.
  • Spent two months in housekeeping department and got trained in the laundry
  operations and then moved to guest floors.
  • Assisting GSA in making of rooms and vacuuming the corridors and placement of supplies.