Summary
Overview
Work History
Education
Skills
Websites
Position of responsibility
Languages
Declaration
Certification
Timeline
Generic
Sakshi

Sakshi

Pune

Summary

Seeking career as a Business Analyst in the healthcare sector, utilizing my academic knowledge, analytical skills, and passion for improving healthcare systems to support data-driven decision-making, optimize processes, and contribute to delivering better patient outcomes. Results-driven Healthcare IT professional with 4+ years of experience in implementing and optimizing EHR systems across diverse healthcare settings. Successfully led 50+ EHR go-live projects. Recognized for exceptional performance, including commendation from GM and a 4/5 manager rating. Excel in leading cross-functional teams through end-to-end implementation and training. Developing strong leadership and project management skills. Monitoring project progress; implemented proactive measures to mitigate risks. People builder with competency in leading technical teams and enabling knowledge sharing; ability to work both independently and as a contributor to a team environment. Seeking a challenging Business Analyst role to leverage technical expertise, analytical skills, and business acumen to drive digital transformation and operational excellence in business management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Process Executive

Cognizant
07.2023 - Current
  • Managed relationships with key clients, ensuring consistent communication and delivering high-quality solutions, resulting in a client satisfaction rate more than 98%
  • Demonstrated an exceptional track record by achieving rapid autonomy for all providers within a span of fewer than 2 weeks on Go-Live implementation accounts
  • Expertise in implementing and optimizing various Electronic Health Record (EHR) systems, including Epic, Cerner, and eClinicalWorks
  • Facilitated cross-functional collaboration to achieve process optimization goals
  • Consistently met project deadlines, 30-minute TAT, and exceeded client expectations by effectively managing quality control operations with incorporation of strong written and verbal communication skills

Quality Documentation Specialist

Nuance Communications (A Microsoft Company)
04.2022 - 06.2023
  • Ensured the accuracy and reliability of speech recognition-based AI solutions for 50+ US-based clients, meeting stringent quality standards (>98% quality) on each client
  • Developed comprehensive training materials for new team members, improving onboarding efficiency.
  • Spearheaded 7 groups of people, providing training on new accounts and software systems to enhance teamwork and adapt to client onboarding and transitions.
  • Achieved project deadlines with a 4-hour TAT and maintained a RTF of under 3 hours, consistently surpassing client expectations through efficient quality control management and exceptional communication skills.

Clinician Documentation Specialist 4

EMR System Pvt. Ltd.
01.2022 - 03.2022
  • Simplified onboarding and CRM for new clients, successfully implementing processes to enhance client retention and satisfaction of 20+ clients within a 2-week timeframe
  • Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.

Physician assistant

IDS Infotech Pvt. Ltd.
10.2020 - 12.2021
  • Completed a 4-month training program in healthcare documentation processes, multi-tasking, and teamwork in 1.5 months
  • Assisted in on-the-job training of other executives, sharing knowledge and providing guidance

Trainee

AIIMS
05.2019 - 07.2019
  • Worked as a full-time trainee at AIIMS Oncology Department in two laboratories Molecular Biology and Flow cytometry
  • Hands on training and complete understanding regarding various molecular biology techniques, bio-informatics tools, basics of flow cytometry, & basic bio-technological tools

Education

MBA executive - Business Analytics

Symbiosis Centre For Management & Human Resource Development
04-2025

MSc. - Molecular Biology and Biochemistry

Guru Nanak Dev University
06-2020

BSc. - Bio-medical Sciences

University of Delhi
06-2018

Skills

  • Power-Bi
  • Tableau
  • SPSS
  • Basic Python
  • SQL
  • R
  • Word
  • Advanced Excel
  • PowerPoint
  • EMR
  • EHR
  • Jupyter
  • Project Management
  • Business Analysis
  • Risk Mitigation
  • Change Management
  • Escalation Management
  • Implementation Support
  • Change Management
  • Communication
  • Clinical Documentation
  • Team Leadership

Position of responsibility

  • Volunteered a team in conducting various duties related to annual college fest.
  • Headed a team for conducting all the creative activities related to annual college fest.
  • Presented a research paper on how 'Blocking the migration of regulatory T-cells to leukemic hematopoietic microenvironment delays progression of leukemia.'

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Declaration

I hereby declare that the above information is true to the best of my knowledge.

Certification

  • Basic Data Descriptors, Statistical Distributions, and Application to Business Decisions
  • Strategic Management
  • Excel Skills for Business Specialization

Timeline

Senior Process Executive

Cognizant
07.2023 - Current

Quality Documentation Specialist

Nuance Communications (A Microsoft Company)
04.2022 - 06.2023

Clinician Documentation Specialist 4

EMR System Pvt. Ltd.
01.2022 - 03.2022

Physician assistant

IDS Infotech Pvt. Ltd.
10.2020 - 12.2021

Trainee

AIIMS
05.2019 - 07.2019

MBA executive - Business Analytics

Symbiosis Centre For Management & Human Resource Development

MSc. - Molecular Biology and Biochemistry

Guru Nanak Dev University

BSc. - Bio-medical Sciences

University of Delhi
Sakshi