SAKSHI ARYA
Sahibabad
Summary
Rational Cloud Infrastructure Engineer with 9.8 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
11
11
years of professional experience
Work History
IT Analyst
TCS
08.2022 - Current
- Managed and supported Azure-based Windows virtual machines in production & testing environments
- Performed VM provisioning, resizing, disk expansion, and snapshot management
- Supported active directory operations, including OU validation and domain checks
- Provided technical & functional sign-off for incident closures and CR
- Handled service account password updates and service restarts without downtime.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Cloud Engineer
Rackspace ltd
10.2021 - 07.2022
- Build AZURE infrastructure for micro site deployment.
- Collaborate with development team and support their requirement in terms of AZURE cloud infrastructure.
- Troubleshoot issues related to website deployment and performance.
- Working closely with multiple teams to support for Azure Cloud Migrations, Azure DR, Backup & monitoring projects.
- TCR and proof of concepts.
- Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
- Understood client needs and objectives by conducting proactive customer and data analysis.
Senior Analyst
HCL Technologies
08.2018 - 12.2019
- Providing the integration solutions built on top of Microsoft Technologies Azure (IaaS, PaaS & Hybrid).
- Working closely with multiple teams to support for Azure Cloud Migrations, Azure DR, Backup & monitoring projects.
- Understanding business requirements and system analysis of customer environments.
- Designing & implementing Azure Cloud based solutions.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Developed effective improvement plans in alignment with goals and specifications.
Technical Specialist
Utopia Consultancy service pvt ltd
12.2015 - 08.2018
- Managed 1000+ network nodes that includes Windows 2008,2012 and 2016 server.
- Expertise in troubleshooting and resolving issues in enterprise VMware environment, Including Vcenter, application Team coordination and performance issues, Printing and VM provisioning issues for internal and external clients.
- Planned and executed major migrations from one data center to other
- 24X7 on-call, disaster recovery testing, extensive involvement with and training of off-shore technicians.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
- Completed troubleshooting and diagnostics on company resources.
Technical Sales Executive
iYogi Technical Services
12.2014 - 11.2015
- Business Development.
- Sales Lead.
- Providing technical assistant to customers in UK/US/Canada/Australia.
- Providing technical support via Bomgar or TeamViewer.
- Collaborated with customers and asked questions to assess needs and budgets.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
Education
B.Tech. - Computer Sciences
Graphic Era University
Dehradun01.2014
Skills
- Ability to Analyse, Research Positive attitude and solve problems Self-Motivating
- Team worker and quick learner
- Test planning and documentation
- Risk assessment
- Web development
- Network security
CUSTOM SECTION
- 2022-08-01, present, TCS, Delhi, IT Analyst, Designing and implementing several process improvements including change management, Problem management and root cause analysis, Governance scorecard, Patch and Inventory management and Audit responses.
- 2021-10-01, 2022-07-31, Rackspace Ltd, Gurgaon, Cloud Engineer, Build AZURE infrastructure for micro site deployment., Collaborate with development team and support their requirement in terms of AZURE cloud infrastructure, Troubleshoot issues related to website deployment and performance, Azure AD integration, Providing the integration solutions built on top of Microsoft Technologies Azure (IaaS PaaS & Hybrid), Working closely with multiple teams to support for Azure Cloud Migrations, Azure DR, Backup & monitoring projects, TCR and proof of concepts, Analyzing & identifying applications for cloud assessment & fitment; mapping workloads across IaaS PaaS & on-premises cost and Azure cost, Designing Cloud Migration plan and strategic road map with effort estimates, Understanding business requirements and system analysis of customer environments., Designing & implementing Azure Cloud based solutions, IAC - Terraform, ARM with Azure DevOps., Kubernetes Cluster and Azure Kubernetes Services deployments.
- 2018-08-01, 2019-12-31, HCL Technologies, Noida, Senior Analyst
- 2015-12-01, 2018-08-31, Utopia Consultancy Service Pvt Ltd, Delhi, Technical Specialist, Managed 1000+ network nodes that includes Windows 2008, 2012 and 2016 server, Linux boxes. Secure environment with 1000 servers overall., Expertise in troubleshooting and resolving issues in enterprise VMware environment, Including Vcenter, application Team coordination and performance issues, Printing and VM provisioning issues, for internal and external clients, Planned and executed major migrations from one data center to Cloud: complete analysis of business needs, application, hardware and security requirements, Project Lead for Server consolidation migration from JADC to ECDC1, DC2 and DC3. Standardization project resulting in a 30% reduction in system outages. Team Lead involved in development of Immediate Response Center; developed processes and expectations for critical system restoration, 24X7 oncall, disaster recovery testing, extensive involvement with and training of off-shore technicians.
- 2014-12-01, 2015-11-30, iYogi Technical Services, Noida, Technical Sales Executive, Business Development, Sales Lead, Providing technical assistance to customers in UK/US/Canada/Australia., Providing technical support via Bomgar or TeamViewer.
Timeline
IT Analyst
TCS
08.2022 - Current
Cloud Engineer
Rackspace ltd
10.2021 - 07.2022
Senior Analyst
HCL Technologies
08.2018 - 12.2019
Technical Specialist
Utopia Consultancy service pvt ltd
12.2015 - 08.2018
Technical Sales Executive
iYogi Technical Services
12.2014 - 11.2015
B.Tech. - Computer Sciences
Graphic Era University