SAKSHI CHAVAN

• Knowing what type of check you are handling and how to process it to reduce the number of improper allocation of funds
• Validation of checks as per date, payee name, written amount, numerical amount, 9-digit routing number, account name and signature
• Identification of check types like Return to sender, subrogation, salvage, overpayment, Second injury fund, restitution and many more
• Creating of cover letters for completion or reissuing of any particular check
• Notifying Resolution managers if any additional information is needed for the checks to be completed
• Taking regular follow-ups with the RM and supervisor on a timely basis between 24 to 48 hours
• Cases to be completed on a timely manner before any tat miss of 48 hours which is daily 60+
• Working for several clients and re-issuing the checks

CALL NEEDED TASK (Calling)

• Searching claim numbers for the team if claim numbers not provided from onshore
• Calling the adjusters and supervisors for the claim numbers from the information provided on the check copy
• Taking monthly calibration with the team to search basic claim numbers by using simple strategy
• Finding missing claim numbers with the help of client code, claimant name, Social security number, etc

• Background verification check of new joiners
• Contacting former employers to check with their education, employment, criminal record or adverse media checks.
• Update all the details and documents starting with the authorization tab and followed by checks you choose like education, employment verification, etc.
• Speaking with the former employees and taking detailed note about there career details.
• Documented information and submitted detailed reports.
• Reviewed and analyzed detailed records.
• Obtained background check data on characters, financial statuses and personal histories.
• Collaborated with team members to share best practices, resulting in a more efficient overall process.