Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
16
16
years of professional experience
Work History
Receptionist Cum Cousellor
Ultimate Success Point Cum
06.2008 - 06.2014
Suggested new courses for student
Managed all office work and works and fee collection
Maintaining store for stationary and consumable used making sure all visitor are attended properly
Making sure that the office is cleaned properly by the designated.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Front Office Executive
Victory Projects Pvt Ltd
06.2014 - 10.2017
Excellent telephone etiquette and attention towards personal grooming
Skilled in working with MS Office suite and Internet
Pleasing personality, customer-focused, and hard working person
Maintained accurate records of guest information through diligent documentation and data entry efforts.
Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
Front Desk Receptionist
MAIDEN PHARMACEUTICALS LTD.
06.2017 - 09.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Completed all tasks in compliance with company policies and procedures.
Developed strong working relationships with team members, fostering a positive work environment.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled, coordinated and confirmed appointments and meetings.
Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Helped office staff prepare reports and presentations for internal or client-related use.
· Maintain petty cash.
· Maintaining store for stationary and consumable used making sure all visitor are attended properly
· Quick learner
· Loyal towards work and duties.
Education
Bachelor of Arts -
Delhi University
Delhi
04.2001 -
Skills
Win XP, 7 & 8
MS - Office
Positive Attitude
Scheduling
Greeting and Seating Clients
Teamwork and Collaboration
Multitasking Abilities
Punctual and Reliable
Active Listening
Weaknesses
Trust quickly
Personal Information
Date of Birth: 11/29/87
Gender: Female
Marital Status: Single
Disclaimer
I hereby declare that all the information described above is correct and best to my knowledge, and I take responsibility for any error due to the above description.
Timeline
Front Desk Receptionist
MAIDEN PHARMACEUTICALS LTD.
06.2017 - 09.2024
Front Office Executive
Victory Projects Pvt Ltd
06.2014 - 10.2017
Receptionist Cum Cousellor
Ultimate Success Point Cum
06.2008 - 06.2014
Bachelor of Arts -
Delhi University
04.2001 -
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