Aerial artist and Instructor
Sakshi Dokania
Business Analyst
Kolkata
Summary
Experienced professional with a diverse background in research, education, and client-facing roles. Cultivated expertise in data analysis and reporting using SQL, Python, Excel, Tableau, and Power BI to automate reports, visualize data, and support decision-making processes. Effective communicator with strong problem-solving skills. Keen interest in leveraging analytical skills to address real-world business challenges as a business analyst.
Overview
6
6
years of professional experience
1
1
Certification
6
6
Languages
Work History
Academic Support Specialist
Freelance
01.2022 - Current
- Assisted over 90 clients in identifying core academic challenges, and delivering tailored solutions through structured discussions and collaborative problem-solving.
- Produced over 200 customized academic documents aligned with client requirements, achieving a 95% satisfaction rate.
- Maintained detailed client records and resolved 90% of issues within 24 hours, significantly enhancing client satisfaction and retention.
- Automated recurring documentation and reporting tasks using Excel and Python, improving operational efficiency by 20%.
- Improved retention rates by using performance data to identify at-risk students, and implementing targeted academic support plans.
Teaching Assistant
Ahmedabad University
01.2020 - 01.2023
- Improved data accuracy and reduced grading turnaround time by three days through streamlined attendance tracking and grading support.
- Managed the Learning Management System (LMS) for over 400 students, enhancing communication and academic engagement.
- Designed exam questions aligned with course objectives, contributing to a 30% increase in pass rates across three courses.
- Assisted in the development of visual performance reports using Tableau and Excel to support faculty decision-making.
Research Fellow
Ahmedabad University
01.2020 - 01.2023
- Conducted comprehensive literature reviews to identify knowledge gaps and inform future studies.
- Analyzed sequence data using Python (Pandas, Biopython), and queried biological datasets using SQL.
- Visualized research outcomes, and co-authored technical reports and presentations for internal reviews.
- Collaborated on cross-functional research discussions, focusing on data integrity, and reproducibility.
Education
Master of Science - Life Sciences
Ahmedabad University
Ahmedabad, Gujarat 04.2001 -
Integrated Master of Science - Biotechnology
St. Xavier's College
Kolkata, West Bengal 04.2001 -
Skills
Tools and Software: SQL (Postgres, MS-SQL, MySQL), Python, Tableau, Power BI, Microsoft Office Suite (PowerPoint, Word, Excel: Pivot, lookups, Functions), Drawio, Neo4J
Certification
Data Analyst Associate (SQL): Data Camp (Nov, 2023)
Interests
Timeline
Academic Support Specialist
Freelance
01.2022 - Current
Teaching Assistant
Ahmedabad University
01.2020 - 01.2023
Research Fellow
Ahmedabad University
01.2020 - 01.2023
Master of Science - Life Sciences
Ahmedabad University
04.2001 -
Integrated Master of Science - Biotechnology
St. Xavier's College
04.2001 -
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