Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sakshi Gaur

New Delhi

Summary

Creative, impact-driven professional with 7+ years of experience delivering high-impact digital and SaaS projects across global markets. Skilled in solving complex problems, building client trust, and managing multi-disciplinary teams. Adept at balancing structure and creativity, blending operational efficiency with a passion for people and strategy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager – SaaS Implementation

Qinecsa
12.2023 - 04.2025
  • Launched user-centric project plans and improved UAT/GoLive quality, reducing delays by 20%.
  • Elevated team performance by standardizing risk logs, feedback loops, and process efficiencies.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Facilitated workshops to collect project requirements and user feedback.

Sr. Client Services Associate (Digital PM + Accounts)

Indegene
04.2022 - 10.2023
  • Led creative marketing campaigns and asset approvals across global healthcare clients.
  • Orchestrated cross-functional teams (9–11 members), driving 70% revenue realization.
  • Maintained transparency and alignment from ideation to delivery using Smartsheet, Veeva.
  • Negotiated favorable contract terms on behalf of clients while protecting company interests and maintaining profitability objectives.
  • Designed and maintained up-to-date knowledge of service and process changes.
  • Trained new personnel regarding company operations, policies and services.
  • Spearheaded customer feedback initiative that led to critical service improvements.
  • Mitigated project risks by closely monitoring progress and adjusting plans as necessary.

Project Manager

Cactus Communications
09.2021 - 04.2022
  • Directed high-value SoWs and forecasts, achieving financial goals and timely delivery.
  • Developed visual reporting using Power BI and Google Sheets to guide strategy and performance.
  • Advised leadership on capacity and resource optimization across client portfolios.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Sr. Associate – Business Growth & Partnerships

Freyr
06.2017 - 03.2021
  • Closed strategic deals ($50K–$250K) across Europe, Americas & Africa.
  • Crafted custom contracts and SoWs with a strong consultative approach.
  • Built a strong partner ecosystem through global consultant onboarding and vendor alliances.

Education

B.Tech -

Jaypee Institute of Information Technology
Noida, India
04-2017

Skills

  • Strategic Planning & Client Engagement
  • Creative Program Management (Smartsheet, MS Project, Gantt)
  • Agile Delivery & Cross-Functional Team Leadership
  • Business Consulting & Revenue Enablement
  • Digital Asset Approvals (Veeva, Promomats)
  • Data-Driven Decision Making (Power BI, Excel)
  • Vendor Collaboration & Strategic Partnerships
  • Revenue Growth & Proposal Development (MS Dynamics)
  • Resource allocation and Forecasting (SharePoint)

Accomplishments

    Accountability - Indegene. Awarded for exceptional accountability in handling 230+ projects with the highest revenue generation in 2022, highest number of projects by any member across the Australia and New Zealand team.

    Project process alignment and closure - Insife, Qinecsa. Recognized for streamlining processes and overhauling project documentation within a highly complex initiative, leading to improved operational efficiency, enhanced customer satisfaction, and increased customer retention—ultimately contributing to long-term business annuity.

    Regional revenue profit and CSAT score - Freyr. Awarded for driving business growth across Europe and Africa regions by achieving 150% of the assigned target—resulting in increased revenue and profitability. Successfully retained key clients, developed strategic roadmaps for customer's global expansion plans, and maintained a high Customer Satisfaction (CSAT) score.

Certification

  • Google Project Management Certificate
  • EU MDR Certification (2023)

Timeline

Project Manager – SaaS Implementation

Qinecsa
12.2023 - 04.2025

Sr. Client Services Associate (Digital PM + Accounts)

Indegene
04.2022 - 10.2023

Project Manager

Cactus Communications
09.2021 - 04.2022

Sr. Associate – Business Growth & Partnerships

Freyr
06.2017 - 03.2021

B.Tech -

Jaypee Institute of Information Technology

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