Sakshi Grewal
Summary
Accomplished Project Manager and Certified Scrum Master with over 10 years leading cross-functional teams and delivering critical projects in E-commerce and Digital Products. Expertise in Agile methodologies, project planning, stakeholder management, and risk mitigation. Proficient in facilitating Scrum ceremonies and managing project governance, enhancing team productivity, and aligning project outcomes with organizational goals.
Overview
11
11
years of professional experience
Work History
Project Manager & Scrum Master
Paytm
07.2023 - Current
- Leading end-to-end project delivery for strategic business initiatives using Agile and Scrum methodologies.
- Managing project scope, timelines, budget, dependencies, risks, and stakeholder expectations.
- Drove Paytm Palette Migration project, enhancing engagement metrics by 15%.
- Facilitating Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Grooming sessions.
- Partnering with Product Owners to define user stories, acceptance criteria, and sprint goals.
- Tracking sprint velocity, burndown charts, KPIs, and project health dashboards.
- Coordinating with Product, Technology, Analytics, CRM, Design, and Operations teams.
- Identifying project risks and roadblocks proactively and implementing mitigation plans.
- Driving continuous process improvements to enhance delivery quality and efficiency.
- Conducted stakeholder reviews and provided executive reporting to inform leadership teams.
- Coached team members on Agile best practices and Scrum principles, fostering a collaborative environment.
Project Manager
Amazon
04.2021 - 08.2022
- Managed end-to-end delivery lifecycle for onboarding and scaling 100+ brands across multiple categories.
- Created project plans, sprint roadmaps, execution schedules, and delivery milestones.
- Implemented Agile practices and delivery frameworks to improve turnaround time and execution efficiency.
- Collaborated with Product, Marketing, Advertising, Operations, and Business teams for successful project execution.
- Tracked project KPIs, delivery progress, resource utilization, and project risks.
- Conducted regular stakeholder meetings and provided project status reports to senior management.
- Managed dependencies across multiple teams to ensure seamless project execution.
- Improved onboarding efficiency by 30% through process standardization and workflow optimization.
- Identified operational bottlenecks and implemented corrective actions to improve delivery performance.
- Led continuous improvement initiatives that enhanced customer engagement and business growth.
Project Coordinator / Associate Project Manager
Paytm Group
04.2015 - 04.2021
- Managed merchant onboarding projects, campaign launches, catalog operations, and process improvements.
- Coordinated with Technology, Operations, Finance, and Business teams to ensure timely delivery.
- Facilitated project reviews, stakeholder communication, issue tracking, and escalation management.
- Supported project planning, execution, tracking, and coordination activities across business functions.
- Maintained project documentation, reports, workflows, and operational dashboards.
- Led process improvement initiatives to optimize operational efficiency and customer experience.
- Ensured SLA compliance and resolution of business-critical operational issues.
- Improved demand forecasting accuracy and reduced stockouts by 15%.
- Collaborated with vendors and internal stakeholders to achieve project objectives.
Education
B.Tech - Computer Science
Skills
- Project Management
- Agile & Scrum
- Delivery Management
- Product ownership
- Stakeholder Management
- Stakeholder engagement
- Resource allocation
- KPI tracking
- Reporting & Metrics
- Project planning
- Time management
- Schedule management
- Scope management
- Project lifecycle
- Global project coordination
- Agile project execution
- Process improvement
- Operational efficiency
- Vendor management
- Vendor sourcing
- Tools
- Cross-functional collaboration
- Team collaboration
- Team leadership
- Leadership
- Strategic planning
- Effective communication
- Meeting facilitation
- Presentations
- Problem solving
- Advanced problem solving
- Adaptability
- Relationship building
- Contract negotiation
- Business analysis
- Work flow planning
- Delivery Management
- Project closure
- Reporting & Metrics
Timeline
Project Manager & Scrum Master
Paytm
07.2023 - Current
Project Manager
Amazon
04.2021 - 08.2022
Project Coordinator / Associate Project Manager
Paytm Group
04.2015 - 04.2021