Experienced Team Leader with over 10 years in managing compliance operations, leading teams, improving processes, and ensuring adherence to regulatory standards. Known for identifying risks, handling complex reviews, and delivering consistent performance.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Team Lead - AML/KYC & Sanction Screening
JLL Business Services Pvt. Ltd.
Gurgaon
09.2022 - Current
Led the setup and operations of the Global Center for Legal & Compliance in India, managing a 20-member team. Established Sanctions, PEP, and Negative Media screening for clients, customers, vendors, and other third parties using OFAC, UN, EU, HMT, and local watchlist.
Advised business on sanctions risks and PEP-related matters.
Conducted daily huddles to monitor volume, set goals, and consistently exceed targets.
Drove team development via calibration calls, QA reviews, trainings, 1:1 meeting, and performance evaluations.
Boosted productivity by streamlining workflows and implementing 7 time-saving initiatives.
Recognized with Best Team, Star, Going Beyond, and Stakeholders Awards.
Improved team performance through regular coaching and upskilling.
Sr. Analyst - AML/KYC & Sanction Screening
JLL Business Services Pvt. Ltd.
Gurgaon
04.2022 - 09.2022
Published daily/monthly reports for stakeholders and managed task allocation and productivity tracking.
Reviewed documents and prepared reports for management using third-party tools.
Conducted quality checks and provided feedback to improve accuracy.
Mentored analysts to support growth and boost team performance.
Used tools like Accelus, World Check One, MDM-CRM, PeopleSoft, and MarketSphere, CapForce, SalesForce for PEP screening and risk mitigation.
Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
Analyst- AML/KYC & Sanction Screening
JLL Business Services Pvt. Ltd.
Gurgaon
09.2018 - 03.2022
Established Global Center for KYC & AML Reviews, launching processes for the UK and Germany.
Set up and streamlined AML operations, including sanctions screening and escalation via JLL systems.
Defined escalation protocols and collaborated with global legal, compliance, and business teams.
Monitored transactions, flagged suspicious activity, and identified high-risk laundering patterns.
Conducted due diligence, verified documents, and prepared investigative reports.
Compliance Specialist
American Express Banking Corporation
Gurgaon
11.2017 - 09.2018
Analyzed Sanctions & PEP cases, retrieved KYC data.
Updating Customer Profile - Risk categorization as per the Sanctions & PEP.
Acted as SME, advising staff, supporting audits, and resolving compliance issues.
Process Associate
The Royal Bank of Scotland (Business Services)
New Delhi
03.2015 - 10.2017
Conducted periodic reviews and enhanced due diligence for high-risk customers, including KYC/KYB checks and risk reclassification.
Reviewed transactions over a 1-year period, identified red flags, and filed SARs with the MLRO.
Analyzed complex ownership structures to identify Ultimate Beneficial Owners (UBOs).
Led industry classification remediation for accurate business profiling across various entity types (e.g., Sole Traders, LTDs, LLPs, Charities, Trusts).
Service Executive
The Royal Bank of Scotland (Retail Banking)
New Delhi
06.2014 - 02.2015
Handled daily customer queries, account updates, and branch MIS reporting.
Acted as KYC spokesperson and managed Mantas alerts.
Categorized customers by profile/business nature and updated Risk Assessment Forms (RAF).
Education
MBA - Finance & Human Resources
Rayat Bahra Institute of Management
Chandigarh, India
08.2011 - 04.2013
BBA - Business Administration And Management
KIIT
Gurgaon, India
08.2006 - 04.2009
Skills
CDD/EDD
Knowledge of Alteryx
Leadership Skills
Risk assessments
Effective communicator and teambuilder
Regulatory compliance
Coaching and mentoring
Performance monitoring
Accomplishments
Certified in AML and KYC - IIBF
Have received Spot Ovation for completing maximum number of cases with 100% accuracy.
Process Specialist at Cargill Business Services India Pvt Ltd, Cargill India Pvt. Ltd, CargillProcess Specialist at Cargill Business Services India Pvt Ltd, Cargill India Pvt. Ltd, Cargill