Summary
Overview
Work History
Education
Skills
Achievement
Timeline
Generic

Sakshi Kulshreshtha

Greater Noida

Summary

  • Experienced customer service executive with a demonstrated history of working in the BPO sector. Proven expertise in decision-making, client relationship management, and workflow optimization. Adept at enhancing customer service experiences through effective communication skills. Successfully managed customer interactions at Pacific BPO in Noida from January 2021 to May 2025 and Competent Global Services in Gurugram from June 2020 to January 2021. Seeking to leverage skills and experience to contribute to a dynamic team focused on delivering exceptional customer service solutions.

Overview

5
5
years of professional experience

Work History

Pacific Access Health Care/BPO

Customer Service Executive
01.2021 - 05.2025

Competent Global Services

Customer Service Executive
06.2020 - 01.2021

Education

MBA -

Shri Ram College Of Management
04-2017

B.Com -

Narmada Devi Mahila Mahavidyalaya
05-2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Achievement

Received award of appreciation for choreographer role in dance.

Timeline

Pacific Access Health Care/BPO

Customer Service Executive
01.2021 - 05.2025

Competent Global Services

Customer Service Executive
06.2020 - 01.2021

B.Com -

Narmada Devi Mahila Mahavidyalaya

MBA -

Shri Ram College Of Management
Sakshi Kulshreshtha