SAKSHI KUMAR
Hotelier
New Delhi
Summary
Hospitality professional prepared for advancing hotel operations and guest services. Extensive experience managing hotel activities, improving service quality, and leading teams to achieve goals. Known for fostering collaborative environments and adapting to dynamic situations. Expertise in staff training and guest relations.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Hotelier
Oberoi Hotels
06.2024 - Current
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
Education
Bachelor - Hospitality and Hotel Administration
Institute of Hotel Management
Jaipur04-2026
B.A - Prog
Ramanujan College
Delhi04-2026
12th - CBSE Board
Navyug School
New Delhi01-2019
10th - CBSE Board
Navyug School
New Delhi01-2017
Skills
Room Cleaning & Sanitization
Guest services management
Teamwork & Coordination
Time Management & Efficiency
Maintaining guest privacy and confidentiality
Timeline
Hotelier
Oberoi Hotels
06.2024 - Current
12th - CBSE Board
Navyug School
10th - CBSE Board
Navyug School
Bachelor - Hospitality and Hotel Administration
Institute of Hotel Management
B.A - Prog
Ramanujan College
Personal Information
- Father's Name: Shyam Kumar
- Mother's Name: Asha
- Date of Birth: 29/12/2001
- Nationality: Indian
- Marital Status: Single
Academic Qualifications
- Bachelor in Hospitality and Hotel Administration, Institute of Hotel Management, Jaipur, Pursuing
- B.A (Prog), Ramanujan College, Delhi University, Pursuing
- 12th (CBSE Board), Navyug School, Mandir Marg, New Delhi, 82.4%, 2019
- 10th (CBSE Board), Navyug School, Mandir Marg, New Delhi, 72%, 2017
Interests
- Cooking
- Travelling
- Dancing